General Manager

Job Overview : We are launching a new high-quality fried chicken food trailer serving chicken sandwiches, tenders, and fries near the UPenn campus, and are seeking a full-time General Manager to oversee all daily operations, manage a small team, maintain food safety compliance, and drive strong service and sales performance. This role is ideal for someone who thinks like a business partner rather than an employee—profit sharing is included, giving the GM meaningful upside tied directly to store success. We are looking for a highly responsible, self-sufficient, and entrepreneurial individual who can operate independently, execute consistently, and help build the business from the ground up.

Responsibilities :

• Oversee full daily operations of the food trailer, including opening / closing, food preparation, service flow, and on-site decision-making.
• Ensure consistent execution of chicken sandwiches, tenders, and fries following brand quality and food safety standards.
• Hire, train, schedule, and supervise a small team; maintain a positive, efficient, and accountable work environment.
• Manage inventory, ordering, vendor coordination, and cost controls (COGS, waste, labor).
• Maintain trailer cleanliness, equipment functionality, and compliance with health department requirements.
• Drive or tow the trailer safely to and from its operating location and set up / break down each day.
• Handle customer interactions, resolve issues professionally, and uphold brand reputation.
• Track daily performance metrics, manage cash / POS reconciliation, and provide accurate operational reporting.
• Take ownership of performance targets and contribute to continuous improvements that grow the business.

Qualifications :