Client Manager, Employee Health & Benefits

Client Manager, Select Market - Employee Health & Benefits

Award-winning, inclusive, Top Workplace culture doesn't happen overnight. It's a result of hard work by extraordinary people. The industry's brightest talent drive our efforts to deliver purposeful work and meaningful impact every day. Learn more about what makes us different and how you can make your mark as a Client Manager, Select Market Employee Health & Benefits at MMA.

Marsh McLennan Agency (MMA) provides business insurance, employee health & benefits, retirement, and private client insurance solutions to organizations and individuals seeking limitless possibilities. With offices across North America, we combine the personalized service model of a local consultant with the global resources of the world's leading professional services firm, Marsh McLennan (NYSE : MMC).

A day in the life.

As our Client Manager on the Employee Health & Benefits Select team, you'll provide day-to-day client service for clients that are typically in the 25-100 lives market space. Client service will include claim resolution, billing and eligibility issues. In addition, you will solve intermediate level issues and keep the Benefits Consultant aware of any escalations. Our Client Managers directly develop our client relationships and become the point of contact for client daily needs. They will manage deliverables from internal and external resources, including working within a team to build creative client benefit packages and participate in carrier negotiations. While knowledge in various funding mechanisms is desired, expertise in the fully insured space is needed for this role.

Our future colleague.

We'd love to meet you if your professional track record includes these skills :

• Bachelor's Degree or equivalent work experience
• Working knowledge of insurance products / lines and various funding mechanisms and expertise in the fully insured space required
• Advanced knowledge of Microsoft Outlook, Word, Excel and PowerPoint
• Legal work authorization to work in the U.S. on a permanent and ongoing basis without the need for sponsorship now or in the future

These additional qualifications are a plus, but not required to apply :

We know there are excellent candidates who might not check all of these boxes. Don't be shy. If you're close, we'd be very interested in meeting you.

Valuable benefits.

We value and respect the impact our colleagues make every day both inside and outside of work. Our culture promotes colleague well-being through robust benefits programs and resources, professional and personal development opportunities, and fulfillment through meaningful work.

Some benefits included in this role are :

We embrace a culture that celebrates and promotes the many backgrounds, heritages and perspectives of our colleagues and clients. We are always seeking those with ethics, talent, and ambition who are interested in joining our client-focused teams.

Marsh McLennan and its affiliates are EOE Minority / Female / Disability / Vet / Sexual Orientation / Gender Identity employers.