Specialty Claims ExaminerStaffing Now • Austin, TX, United States
Specialty Claims Examiner
Staffing Now • Austin, TX, United States
[job_card.variable_days_ago]
[job_preview.job_type]
- [job_card.full_time]
[job_card.job_description]High school diploma or equivalent 2+ years of claims experience in a call center or insurance setting Working knowledge of GAP and Anti-Theft claims Strong communication skills, critical thinking, and the ability to read and interpret contracts Ability to manage high contact volume (40+ calls / emails / chats daily) Active Claims Adjuster License Previous experience in the insurance industry
Staffing Now is looking for a detail-oriented and customer-focused contract to hire Specialty Claims Examiner to join our clients team in the Austin area. In this role, you’ll be responsible for accurately processing and adjudicating GAP and Anti-Theft claims while delivering an exceptional service experience.
What You’ll Do
- Review loan, insurance, and contract documents to confirm claim eligibility
- Process claims submitted through phone, email, and chat
- Document all claim interactions in our system with accuracy and clarity
- Provide timely updates on open and pending claims
- Manage your assigned queue to ensure efficient claim resolution
- Interpret insurance and dealership documents, including payment histories
- Maintain strong product knowledge and deliver high-quality customer service
- Support administrative tasks and assist with special projects as needed
What You Bring
Preferred Qualifications
If you’re driven, organized, and ready to make an impact, this could be the perfect next step in your career.
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