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Specialty Claims Examiner
Specialty Claims ExaminerStaffing Now • Austin, TX, United States
Specialty Claims Examiner

Specialty Claims Examiner

Staffing Now • Austin, TX, United States
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  • [job_card.full_time]
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Staffing Now is looking for a detail-oriented and customer-focused contract to hire Specialty Claims Examiner to join our clients team in the Austin area. In this role, you’ll be responsible for accurately processing and adjudicating GAP and Anti-Theft claims while delivering an exceptional service experience.

What You’ll Do

  • Review loan, insurance, and contract documents to confirm claim eligibility
  • Process claims submitted through phone, email, and chat
  • Document all claim interactions in our system with accuracy and clarity
  • Provide timely updates on open and pending claims
  • Manage your assigned queue to ensure efficient claim resolution
  • Interpret insurance and dealership documents, including payment histories
  • Maintain strong product knowledge and deliver high-quality customer service
  • Support administrative tasks and assist with special projects as needed

What You Bring

  • High school diploma or equivalent
  • 2+ years of claims experience in a call center or insurance setting
  • Working knowledge of GAP and Anti-Theft claims
  • Strong communication skills, critical thinking, and the ability to read and interpret contracts
  • Ability to manage high contact volume (40+ calls / emails / chats daily)

    • Preferred Qualifications

  • Active Claims Adjuster License
  • Previous experience in the insurance industry

    • If you’re driven, organized, and ready to make an impact, this could be the perfect next step in your career.

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