A company is looking for a Director, CRM Strategy and Operations.
Key Responsibilities
Partner with senior leaders to prepare strategy updates and stakeholder communications
Define and elevate measurement frameworks connecting CRM performance to business outcomes
Design and operationalize test-and-learn systems for continuous improvement across programs
Required Qualifications
5+ years of experience in management consulting or eCommerce with a focus on strategy
Proven leadership experience in CRM or marketing strategy at a global scale
Deep expertise in CRM strategy, including measurement frameworks and customer segmentation
Strong analytical mindset with a track record of driving engagement and business growth
Exceptional cross-functional influence and ability to partner with various leadership teams
Director Of Strategy • Kissimmee, Florida, United States