Community Manager

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Community Manager

role at

Avanath Capital Management, LLC

Overview

Avanath is proud to be named one of the top property management companies to provide affordable housing for the workforce. Cultivating the American Dream is the purpose that binds the Avanath team. At Avanath, every day is an opportunity to make a difference in someone’s life. Whether it is helping residents call one of our communities home, providing excellence in customer service, or championing our workforce, we are committed to creating an unforgettable experience as a great place to live, work, and be.

The Role

The role oversees the community in an efficient and profitable manner while fostering an environment of satisfaction and well‑being for residents and associates, consistent with the company and community owners’ goals and objectives. The incumbent must possess a high degree of professionalism and positive engagement for residents and the workforce.

Qualifications

5‑7 years of experience in the property management industry

2+ years of experience as a community / property manager

Demonstrated ability to diffuse and respond to resident concerns, avoiding escalation

Proven effective and efficient leadership experience

Knowledge of LIHTC and Tax Credit qualifications required

Strong interpersonal, verbal and written communication skills

Capacity to interact effectively with senior executives

Ability to work well under time and other constraints

Professional presentation and appearance

Familiarity with Microsoft Office (Word, Excel, PowerPoint), internet, and email

Key Accountabilities

Resident Relations + Customer Service

Ensure a positive experience for the entire resident life‑cycle—from move‑in to move‑out

Implement systems for providing all necessary services to residents, including immediate acknowledgement and prompt action to correct complaints

Serve as advocate for residents by effectively communicating concerns to senior leadership

Act as a resource center for residents on all aspects that affect and may disturb their community‑living experience

Responsible for all resident events and retention programs

Refer residents as necessary to appropriate services and agencies offering assistance

Maintain a secure confidential file for each resident

Understand the current financial health of the assigned community by regularly reviewing community budget comparison

Produce financial growth or gains for the community through marketing and leasing of new and turnover residential units, as well as additional lines of revenue

Manage and execute all budgets, rent rolls, projections and occupancy goals

Implement a system to achieve 0% rent delinquency

Prepare and produce monthly reports and financials in an accurate and timely fashion

With Regional Manager, prepare Property Annual Operating Budget

Prepare and submit subsidy vouchers (when applicable)

Oversee large capital projects and communicate between multiple departments (when applicable)

Physical Demands & Working Conditions

The incumbent is classified as essential staff and is expected to report to work and adhere to all safety and business protocols

Frequent sitting and walking

Travel within the region and to other business offices and events via airline, trains and automobiles

Repetitive use of computer, keyboard, mouse, and phone

Reading, comprehending, writing, performing calculations, communicating verbally

May work in an elevated site, may walk on uneven ground

Occasional squatting, bending neck / waist, twisting neck / waist, pushing, and pulling

How Avanath Supports You

We know that our teams are the heart of our success and growth, and we are committed to showing our appreciation.

Culture Built on Purpose and Core Values—a commitment to Integrity, Caring, and Continuous Improvement

Comprehensive Benefits—health, dental & vision, 401(k), personal time off, paid holidays and more!

Growth based on achievement and an emphasis on promoting from within our ranks versus external candidates

Development—a commitment to creating opportunities to learn and expand your knowledge from online training platforms to training classes to one‑on‑one coaching

Diversity & Inclusion

Avanath Capital is committed to fostering, cultivating, and preserving a culture of diversity, equity, and inclusion. Our human capital is the most valuable asset, and DEI is at the core of Avanath’s operating and investment philosophy. We embrace and encourage employees’ differences across age, color, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socio‑economic status, veteran status, and other characteristics.

Respectful communication and cooperation between all employees

Teamwork and employee participation, permitting the representation of all groups and perspectives

Work / life balance through flexible work schedules to accommodate employees’ varying needs

Employer and employee contributions to the communities we serve to promote a greater understanding and respect for diversity

Compensation Range

65,000 — $67,500 USD

Seniority level

Mid‑Senior level

Employment type

Full‑time

Job function

Marketing and Sales

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