Desktop Support Engineer III

Company Description

You may know us as FIJI Water, POM Wonderful, Justin Wine, Teleflora and Halos Citrus, but we’re all Wonderful – and we have a great opportunity for a Desktop Support Engineer III. We’re looking to make the world a healthier place through an uncompromising commitment to the well-being of our employees and their families. We foster a collaborative workforce that encourages an entrepreneurial spirit and openness to change.

The Desktop Support Engineer III will provide front-line support services for level I, II, & III IT related support issues summited by The Wonderful Company Employees.

This position will be based at our West Los Angeles, CA office and working 5 days per week in the office.

Job Description

• Install and troubleshoot software - antivirus, firewall, anti-spyware, etc...
• Information system hardware configuration and repair.
• Troubleshoot and repair broken or defective computer hardware ensuring the functionality of computers and computer related equipment throughout the organization.
• Computer moves, adds, & changes.
• Operating systems reloads.
• Install and configure software for The Wonderful Company based on the information systems policies and procedures.
• Assist with network administration including new user setup and removal, active directory moves, adds & changes, windows general troubleshooting.
• Printer maintenance - moves, adds, changes, toner / ink supply management.
• Backup for general telephones including : Telephone new user setup & training.Telephone general troubleshooting.
• Physical layer (wiring) connectivity.
• Mobile device management.
• Troubleshoot and configure handheld barcode scanners.

Additional Responsibilities :

Work Schedule :

Pay Range : - an hour. Final compensation will be dependent upon skills & experience.

Additional Information

Headquartered in Los Angeles, The Wonderful Company is a privately held $6 billion company dedicated to harvesting health around the world through its iconic consumer brands. The company’s 10,000 employees worldwide are committed to bringing consumers everywhere the freshest, most wholesome pistachios, citrus and pomegranates; bottling the finest water and wines; and creating colorful bouquets that are sure to touch the heart. This commitment is reflected in the company’s market share : Wonderful Pistachios is America’s No. 1 tree nut and America’s fastest-growing snack; Wonderful Halos is the No. 1 mandarin orange in America; POM Wonderful is the No. 1 100% pomegranate brand in America; FIJI Water is America’s No. 1 premium imported bottled water brand; JUSTIN Wine has the No. 1 Cabernet Sauvignon in California; and Teleflora is the world’s leading floral delivery service.

The Wonderful Company’s connection to consumers has health at its heart and giving back at its core. The company has a long-standing commitment to corporate social responsibility, including more than $1 billion invested in environmental sustainability; $65 million in charitable giving, education initiatives, and innovative health and wellness programs each year; and $143 million toward the construction of two charter school campuses in California’s Central Valley. To view the current Corporate Social Responsibility report, visit learn more about The Wonderful Company, its products and its core values, visit or follow us on Facebook, Twitter and Instagram.

The Wonderful Company is an Equality Opportunity Employer that provides opportunities for advancement. We are committed to creating a diverse workforce that embodies a deep culture of acceptance, equity, and inclusion. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or other protected categories.

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