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Customer Support Specialist (La Vergne)
Customer Support Specialist (La Vergne)Insight Global • La Vergne, TN, US
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Customer Support Specialist (La Vergne)

Customer Support Specialist (La Vergne)

Insight Global • La Vergne, TN, US
[job_card.variable_days_ago]
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  • [job_card.part_time]
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Customer Support / Inside Sales Representative - Post Sale

Onsite Monday-Friday 7 : 00 am to 4 : 00 pm in La Vergne, TN

Required Skills & Experience

  • Strong organizational skills, ability to multitask, and attention to detail
  • Strong communication skills, both written and verbal
  • Excel proficiency
  • Some customer service experience

Nice to Have Skills & Experience

  • Experience in the metal processing industry, specifically with steel or other carbon-based materials

    • Job Description

    A local metals processing company is looking for an Inside Sales Representative to join their team. This person will act as the main liaison between customers and the organization. They will manage customer relationships following closed deals, report all data associated with orders, and oversee orders from initial placement through delivery.

    Day to day :

  • Serve as the primary point of contact for customers post-sale
  • Follow customer orders from start to finish, providing order updates and timeline expectations to customers in real time, and communicating with other departments to oversee order specifications
  • Complete data-entry and reporting on all order information
  • Build and maintain customer relationships
    • [job_alerts.create_a_job]

    Customer Support Specialist • La Vergne, TN, US

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