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Front Desk Agent
Front Desk AgentHilton Garden Inn • FISHERS, IN
Front Desk Agent

Front Desk Agent

Hilton Garden Inn • FISHERS, IN
[job_card.30_days_ago]
[job_preview.job_type]
  • [job_card.full_time]
  • [job_card.part_time]
[job_card.job_description]

Hamilton Hotel Partners 2, LLC dba Hilton Garden Inn is located a few miles from Ruoff Music Center, Connor Prairie, Fishers Event Center and the Nickel Plate District. A half-hour drive to downtown Indianapolis, Indianapolis Motor Speedway and Lucas Oil Stadium. Offers a great working environment and was voted Best Hospitality Company to Work for by Randy Starr and 5 Starr Engagement on associate opinion surveys in 2025.


Job Summary:

We are urgently hiring a friendly and professional Front Desk Agent to join our busy hotel team. As the face of the hotel, you will provide exceptional customer service by managing guest check-ins and check-outs, handling reservations, and resolving inquiries efficiently. If you have a passion for hospitality and enjoy working in a fast-paced environment, this is the perfect opportunity to grow your career in hotel front desk operations!


Benefits:

  • MEC Plus Advantage Plan/Dental/Vision/Supplemental Coverage with Reliance Standard
  • Paid Holiday for Full Time/Part Time – Upon hire
  • Paid Time Off for Full Time/Part Time – 6 Months of Service
  • Nationwide Employee Stay Discounts for Hotel Brand


Responsibilities:

  • Greet and assist guests during arrival and departure
  • Process payments and issue room keys
  • Respond promptly to guest questions and concerns
  • Coordinate with housekeeping and maintenance
  • Maintain accurate reservation records
High school diploma or equivalent, 1+ year of customer service experience preferred, Comfortable using hotel reservation software * Ability to understand and follow directions * Ability to effectively deal with internal and external customers, some of whom will require high levels of patience, tact, and diplomacy to defuse anger, collect accurate information and resolve * Able to stand for long periods and work weekends
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Front Desk Agent • FISHERS, IN

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