Bilingual French Customer Service Representative

A company is looking for a Bilingual (French) Customer Service Representative.

Key Responsibilities

Engage with customers, agents, and clients via phone and web to address insurance-related inquiries

Assist in problem resolution and ensure accurate information is entered into the system

Process policies and related documents while maintaining productivity and accuracy standards

Required Qualifications

High school diploma or equivalent required

At least six months of customer service-related experience

Fluency in English and French (speaking, spelling, and grammar)

Ability to maintain security and confidentiality of customer information

Willingness to assist other departments as needed