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Customer Service Representation
Customer Service RepresentationPinnacle Logistics • El Paso, TX, United States
Customer Service Representation

Customer Service Representation

Pinnacle Logistics • El Paso, TX, United States
[job_card.30_days_ago]
[job_preview.job_type]
  • [job_card.full_time]
[job_card.job_description]
Job Title

Pinnacle's promise consists of People, Respect, Ownership, Morale, Integrity, Safety, and Excellence.

Shift: Monday to Friday 8:30 AM to 5:00 PM with 1/2 hour lunch

PRIMARY DUTIES AND RESPONSIBILITIES

  • Developing a proactive relationship with our customers by providing first class customer service and communication
  • Handling shipment quoting/pricing for customers
  • Covering available shipments through strategic negotiations with trucking companies
  • Sending and collecting documents to and from carriers
  • Obtaining location updates for shipments in progress
  • Data entry of various files and information into our software
  • Providing problem-resolution effectively and a timely manner

Disclaimer: Please Note: The duties and responsibilities described are not a comprehensive list and additional tasks may be assigned to the employee as necessitated by business demands. This job description does not constitute a contract of employment or otherwise limit employment-at-will rights at any time.

Benefits:

  • Dental insurance
  • Health insurance
  • Vision insurance

Work setting: In-person

Ability to Relocate: El Paso: Relocate before starting work (Required)

Work Location: In person

Location: 12160 Rojas Drive, Ste A & B, El Paso, TX, 79936, United States

Base Pay: $19.00 / Hour

Employee Type: Hourly Full Time

Required Degree: High school

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Customer Service Representation • El Paso, TX, United States

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