Senior AR Clerk

Description

Position Summary

The Accounts Receivable (AR) Specialist is responsible for managing incoming payments, maintaining accurate financial records, and ensuring timely collection of outstanding receivables. This role requires strong attention to detail, excellent communication skills, and the ability to work collaboratively with internal departments and external customers to resolve billing issues and ensure accurate cash application.

Key Responsibilities

• Process customer payments and accurately apply cash, checks, ACH, and wire transactions to customer accounts.
• Monitor customer account details for non-payments, delayed payments, and irregularities.
• Research and resolve deductions, short pays, unapplied or misapplied cash.
• Generate and distribute customer statements and aging reports.
• Perform collections activities including email and phone communication.
• Reconcile customer accounts to ensure accuracy and completeness.
• Investigate and resolve billing discrepancies in partnership with Sales, Customer Service, and Accounting.
• Maintain organized AR records, documentation, and audit support files.
• Support credit reviews and customer onboarding when needed.
• Identify process improvement opportunities to streamline AR workflows.

Requirements & Qualifications

Preferred Skills

Work Environment