Matterport- Technical Business Analyst

Responsibilities

:

• Guide the design, implementation and deployment of new features and services

• Collaborate with Customer Support to resolve subscription-related issues and improve customer experience.

• Partner with Finance to streamline billing, invoicing, and revenue recognition for SaaS products.

• Oversee the end-to-end lifecycle of SaaS subscriptions, including onboarding, renewals, and cancellations.

• Work with a cross-functional team of product managers, designers, engineers and QA with direct communication channels

• Be an advocate for good engineering practices

• Contribute to a learning culture

• Generate completeuser stories for the development team to efficiently do their work

• Respond and assist with issues that are raised by internal and external groups

• Holding regular stakeholder/grooming meetings to keep all interested parties updated in project progress

• Document user requirements and business rules to be used in application development

Basic Qualifications:

• Bachelor's degree required from an accredited, not-for-profit, in-person college/university

• A track record of commitment to prior employers

• Significant experience designing and delivering features and services in a cloud environment, using a modern OOP language and tooling

• Experience with CRM and ERP systems, such as Salesforce and NetSuite ​

• Experience defining and working with order-to-cash processes

• Experience and leadership in fast-paced, Agile Scrum environments

• Strong project management skills

• Experience with technical documentation or product use case writing ​

• Strong experience collaborating with cross-functional teams to achieve business outcomes

• Strong written and verbal communication skills; Must be able to communicate at a level appropriate to the audience (stakeholders, peers and senior management)

• Ability to identify opportunities for the team to improve and implement changes as needed

• Deep experience with agile frameworks, such as Scrum, Kanban or SAFe

Preferred Qualifications:

• Exposure to or familiarity with Microsoft stack technologies including C#, .NET core, and Microsoft business applications

• Proven track record of working with stakeholders, communicating and defining priorities and building business cases for trade-off discussions

• Solid software development experience working in a cloud-based, microservice environmentutilizing modern tooling and best practices

• Experience working with SaaS subscription management, billing systems, or customer support platforms.

• Commercial Real Estate knowledge is a bonus

​ What’s in it for you?

When you join CoStar Group, you’ll experience a collaborative and innovative culture working alongside the best and brightest to empower our people and customers to succeed.

We offer you generous compensation and performance-based incentives. CoStar Group also invests in your professional and academic growth with internal training, and tuition reimbursement.

Our benefits package includes (but is not limited to):

• Comprehensive healthcare coverage: Medical / Vision / Dental / Prescription Drug

• Life, legal, and supplementary insurance

• Virtual and in person mental health counseling services for individuals and family

• Commuter and parking benefits

• 401(K) retirement plan with matching contributions

• Employee stock purchase plan

• Paid time off

• Tuition reimbursement

• On-site fitness center and/or reimbursed fitness center membership costs (location dependent), with yoga studio, Pelotons, personal training, group exercise classes

• Access to CoStar Group’s Diversity, Equity, & Inclusion Employee Resource Groups

• Complimentary gourmet coffee, tea, hot chocolate, fresh fruit, and other healthy snacks

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This position offers an annual salary range from $102,200-$129,800determined by relevant skills and experience, in addition to a generous benefits plan.