Help Desk AnalystHCL Global Systems • Meridian, ID, United States
[error_messages.no_longer_accepting]
Help Desk Analyst
HCL Global Systems • Meridian, ID, United States
[job_card.variable_days_ago]
[job_preview.job_type]
- [job_card.full_time]
[job_card.job_description]Requires an AA / AS degree in Information Technology, Computer Science or related field of study and minimum 1 year experience with personal computers, computer networking, telecommunications or configuration management troubleshooting experience; or any combination of education and experience, which would provide an equivalent background. 2 years customer service experience strongly preferred. Knowledge and use of SD tools strongly preferred. Technical knowledge of personal computer hardware and software, networking; telecommunications, applications, and / or configuration management strongly preferred.
JOB SUMMARY :
Responsible for receiving all telephone or automated requests for IT assistance, ensuring that the request or problem is accurately recorded and fulfilled within established timeframes.
PRIMARY DUTIES :
Primary duties may include, but are not limited to :
- Handles basic technical problems via the telephone and resolves first line customer issues.
- Logs and manages calls while utilizing the correct procedures.
- Handles specialized functions including fulfillment and special projects.
- Make appropriate and timely referrals of any requests that cannot be immediately resolved.
REQUIREMENTS :
PREFERRED QUALIFICATIONS :
[job_alerts.create_a_job]
Help Desk Analyst • Meridian, ID, United States
[internal_linking.related_jobs]
DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day.
As a Dasher, you’ll stay busy with a var...[show_more] DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day.
As a Dasher, you’ll stay busy with a var...[show_more] DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day.
As a Dasher, you’ll stay busy with a var...[show_more] 
Serves as a subject matter expert on system capabilities, conducting research and root cause analysis to resolve complex business and technical issues.
Ensures system configuration aligns with busin...[show_more]
The Lead Analyst, Reimbursement is responsible for administering complex provider reimbursement methodologies timely and accurately.
Supports existing lines of business and expansion into new states...[show_more]
Employment Hero is on a mission to make employment easier and more valuable for everyone.Our Employment Operating System brings hiring, HR, payroll and benefits into an all-in-one solution.Since ou...[show_more]
As a CBRE Operations Management Analyst, you will provide the department with simple day-to-day operations and administrative support.
This job is part of the Operations Management job function.They...[show_more]
We’re not your typical IT team — we’re fast, friendly, and fun, with a “here to serve” mentality.Our mission is simple : keep technology running smoothly so our teams can do their best work every da...[show_more] DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day.
As a Dasher, you’ll stay busy with a var...[show_more] DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day.
As a Dasher, you’ll stay busy with a var...[show_more] DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day.
As a Dasher, you’ll stay busy with a var...[show_more] DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day.
As a Dasher, you’ll stay busy with a var...[show_more] DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day.
As a Dasher, you’ll stay busy with a var...[show_more] 
Saviynt is an identity authority platform built to power and protect the world at work.In a world of digital transformation, where organizations are faced with increasing cyber risk but cannot affo...[show_more]
Tier 2 Help Desk Technician – Bytagig At Bytagig, we’re more than just an IT service provider — we’re a dedicated partner to small businesses, startups, and entrepreneurs.Wh...[show_more]
Performance Improvement Analyst.If you have a desire to work in an engaging environment with a team of professionals dedicated to the healing and health of the patients we serve, we want to hear fr...[show_more] At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve.We are all united in delivering the best experience for our customers.We work together each day ...[show_more] DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day.
As a Dasher, you’ll stay busy with a var...[show_more]
Restaurant Delivery - Flexible Schedule
DoorDash • Kuna, ID, United States
[job_card.full_time] +1
[last_updated.last_updated_30] • [promoted]
Restaurant Delivery
DoorDash • Kuna, ID, United States
[job_card.full_time] +1
[last_updated.last_updated_30] • [promoted]
Drive with DoorDash - Sign Up in Minutes
DoorDash • Kuna, ID, United States
[job_card.full_time] +1
[last_updated.last_updated_30] • [promoted]
Senior Analyst, Configuration Information Management- NetworX
Molina Healthcare • Boise, ID, United States
[job_card.full_time]
[last_updated.last_updated_variable_days] • [promoted]
Lead Reimbursement Analyst
Idaho Staffing • Boise, ID, US
[job_card.full_time]
[last_updated.last_updated_variable_days] • [promoted]
Compliance Analyst
Employment Hero • Boise, ID, US
[job_card.full_time]
[last_updated.last_updated_variable_days] • [promoted]
Operations Management Analyst (Remote EST / CST)
Remote Staffing • Boise, ID, US
[filters.remote]
[job_card.full_time]
[last_updated.last_updated_variable_days] • [promoted]
Technical Support Analyst
CBH Homes • Meridian, ID, US
[job_card.full_time]
[filters_job_card.quick_apply]
[last_updated.last_updated_30]
Restaurant Delivery - Sign Up in Minutes
DoorDash • Kuna, ID, United States
[job_card.full_time] +1
[last_updated.last_updated_30] • [promoted]
Delivery Driver - No Experience Needed
DoorDash • Kuna, ID, United States
[job_card.full_time] +1
[last_updated.last_updated_30] • [promoted]
Restaurant Delivery - Receive 100% of Customer Tips
DoorDash • Kuna, ID, United States
[job_card.full_time] +1
[last_updated.last_updated_30] • [promoted]
Drive with DoorDash - Flexible Schedule
DoorDash • Kuna, ID, United States
[job_card.full_time] +1
[last_updated.last_updated_30] • [promoted]
Drive with DoorDash - Flexible Onboarding
DoorDash • Kuna, ID, United States
[job_card.full_time] +1
[last_updated.last_updated_30] • [promoted]
Sr Deal Desk Analyst
Saviynt • Boise, ID, US
[job_card.full_time]
[last_updated.last_updated_30] • [promoted]
Tier 2 Help Desk Technician – Bytagig
Bytagig • Boise, ID, US
[job_card.full_time]
[filters_job_card.quick_apply]
[last_updated.last_updated_30]
PERFORMANCE IMPROVEMENT ANALYST
Universal Health Services, Inc. • Boise, Idaho, United States
[job_card.full_time]
[last_updated.last_updated_30] • [promoted]
Loan Support Analyst Sr
Idaho Staffing • Meridian, ID, US
[job_card.full_time]
[last_updated.last_updated_variable_days] • [promoted]
Restaurant Delivery - Flexible Onboarding
DoorDash • Kuna, ID, United States
[job_card.full_time] +1
[last_updated.last_updated_30] • [promoted]