Customer Care Rep

Patterson Isn't Just A Place To Work, It's A Partner That Cares About Your Success

One of the distinguishing marks of our company is the talented people who embrace the people-first, always advancing, and results-driven culture. Professional growth abounds in this motivating environment. We value the diverse talents and experiences our employees bring to Patterson and believe that they build a stronger and successful organization.

Essential Functions

• Provide professional administrative and telephone support for incoming customer and branch phone calls to Financial Shared Services delivering first call resolution.
• Handle all general questions concerning statements or other correspondence received by the customer relating to supply accounts, installment accounts, and branch inquiries.
• Update the automated credit card system for account changes accurately and in compliance with internal & PCI controls.
• Process customer credit card or electronic check payments by phone accurately and in compliance with internal & PCI controls.
• Act as liaison between branch offices and the Financial Shared Services.
• Performs other duties as assigned.

Required Qualifications

We provide competitive benefits, unique incentive programs and rewards for our eligible employees :

The potential compensation range for this role is below. The final offer amount could exceed this range, based on various factors such as candidate location (geographical labor market), experience, and skills. $15.19 - $18.65

EEO Statement

Patterson provides equal employment opportunities to applicants and employees without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or other related medical conditions; status as a protected veteran or spouse / family member of a protected veteran; or disability.