Service Advisor Assistant

Job Description

Job Description

Now Hiring : Automotive Service Advisor Assistant

Location : International BMW – West Allis WI

Employment Type : Full-Time

Compensation : Competitive pay + benefits

International BMW , a premier destination for luxury automotive service, is looking for a motivated and customer-focused Service Advisor Assistant to join our dynamic team. If you thrive in a fast-paced, high-end service environment and have a passion for delivering exceptional customer experiences, we want to hear from you!

What You’ll Do :

Support the Service Advisors in daily operations and customer interactions

Greet clients, assist with vehicle check-in, and ensure a smooth intake process

Communicate service updates to customers via phone, text, and email

Coordinate vehicle movement between service lanes, technician bays, and the car wash

Prepare repair orders and ensure documentation accuracy

Maintain a clean, organized, and welcoming service reception area

Assist with loaner vehicle coordination and key management

What We’re Looking For :

Prior automotive or customer service experience preferred

Strong communication and organizational skills

Energetic, detail-oriented, and eager to learn

Ability to multitask in a high-volume environment

Valid driver’s license and clean driving record required

Familiarity with BMW vehicles or Reynolds & Reynolds software is a plus

What We Offer :

Competitive hourly wage + performance bonuses

Full benefits package (medical, dental, vision, 401k)

Paid training and advancement opportunities

Employee discounts on parts, service, and vehicles

A team culture that values excellence and growth

Join the International BMW Family

Be part of a brand that stands for performance, precision, and prestige. As a Service Advisor Assistant, you’ll play a vital role in delivering the premium experience our BMW clients expect — and deserve.