Phone Operator

Job Description

Job Description

With 100 years of experience, our commitment to our employees and our customers is strong. See why we are one of the largest, locally-owned auto groups in Southern California. Using a "hands-on" approach to management and an open-door policy, the Moss family maintains a policy that treats customers and employees with the same standard of commitment that generates measurable success year after year. Simply put, the business is run according to the same principles of value, fairness, and teamwork that Red Moss, Sr. began in 1921. We have immediate openings start an exciting career with Moss Bros. Auto Group today!

Benefits

Medical, Dental, and Vision Insurance

Life Insurance

401(k) Plan

Free Strayer University College Courses to Earn a 4-Year Degree

Paid Vacation

Paid Training

Paid Sick Leave

Employee Vehicle Purchase Program

Responsibilities

Promptly, professionally, and politely answer telephone, screen and direct calls.

Take and relay messages.

Provide information to callers.

Direct any persons to correct destination.

Deal with queries from the public and customers.

Ensure knowledge of staff movements in and out of organization.

Monitor visitor access and maintain security awareness.

• Willing to work one weekend day 3 : 45 pm-8 : 45 pm

Schedule 6 days a week. 32-36 hrs. 3 : 45 pm-8 : 45 pm Monday-Friday.

Requirements

2 years of experience as Phone Operator

Excellent communication skills

Outgoing and positive demeanor

Professional presentation

Punctual nature and ability to handle schedule flexibility

A professional appearance

A clean driving record & valid driver’s license

Willingness to submit to a pre-employment background check and drug screen

We are an equal opportunity employer and prohibit discrimination / harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.