Pathways to Success Supervisor

Job Description

Job Description

Title : Pathways to Success Supervisor

Reports to : Pathways to Success Program Manager

Purpose :

The Pathways to Success Supervisor provides administrative and clinical supervision to Behavioral Health Care Coordination team as part of the Health Choice Pathways to Success program. This position supports Care Coordinators in their day-to-day processes and job responsibilities, provides training to assigned staff members and assists in care coordination services to children and families with behavioral health needs.

Pathways to Success is a State of Illinois initiative to provide comprehensive care coordination that will enhance access to critical behavioral, medical and social services for children with complex behavioral health challenges. The program utilizes the evidenced-informed Care Coordination and Support model. This is a structured approach to care coordination that adheres to required procedures for child and family engagement, individual care planning, identifying and utilizing strengths and natural supports while monitoring progress and fidelity to the required processes. Care Coordinators assist the families in navigating the complex systems of care until they can navigate it on their own.

• Provide clinical and administrative support, direction, and supervision to care coordination staff
• Provide culturally appropriate, competent, and individualized supervision in accordance with each supervisee’s age, gender and gender identity, sexual orientation, race, ethnicity, religious beliefs, and culture
• Assist with outcome measures and indicators
• Maintain compliance with clinical documentation, timelines, and agency policies and procedures
• Actively seek consultation whenever necessary
• Maintain compliance with confidentiality policies and procedures
• Ensure that care coordinators meet the needs of youth, including through scheduling, provision of safe and intentional community-based care coordination with collateral support resources, and development of effective work / life balance
• Participate in training opportunities
• Initiate, cultivate, and maintain professional relationships with human services and government agencies, health service vendors, and public and private groups to enhance service delivery and C4s presence in the community
• Work collaboratively with identified partners and stakeholders to develop a network of resources, including other community agencies and organizations such as DCFS, schools, hospitals, and primary care providers
• Participate in Child & Family Team Meetings
• Maintain certification in High Fidelity Wraparound Care Coordination, IM+CANS, and other state required assessment tools and evidence-based practices
• Participate in the hiring of care coordinators and performance monitoring
• Coordinate with other program Supervisors, Coordinators, and Directors as needed
• Participation in HFS Pathways to Success provider meetings
• Perform other related tasks as needed

Our ideal candidate :

Skills and Abilities :