Logistics Support Manager

Time Type :

Full TimeResponsible for directing and coordinating the program support functions within the business operations that include; Builds, Spares, Decoms, etc. Aids the Program Manager in formulating and administering the organizational policies. Ensures that all operations and logistics functions are performed in a timely, cost-effective manner consistent with established corporate and client operations procedures and requirements. Works with Program Managers to analyze and report on KPIs.

Principal Accountabilities (The following is intended to describe the general nature and level of work being performed. It is not an exhaustive list of all expectations.) :

Plans, organizes, and directs, administrative, and data center activities to meet or exceed established Key Performance Indicator goals.

Coordinates with operations to drive costs down while improving accuracy and response time to customer.

Coordinates with client, and department managers to identify and implement opportunities for continuous improvement processes to reduce costs and increase and / or improve quality for all network activities and client service.

Coordinates with managers to address organizational needs, equipment utilization and maintenance.

Provides leadership, communication, and coaching to employees; cultivates a motivated employee environment of trust, teamwork, accountability, self-confidence, and business ownership.

Ensures that employees and managers have the required safety training and are consistently working in a safe manner. The individual in this position must be capable of performing all of the essential functions with or without a reasonable accommodation. Knowledge and Skills

Minimum requirements are normal guidelines and should not constrain the advancement of otherwise qualified personnel :

Exceptional interpersonal, analytical, problem-solving, and communication skills required. Bachelor’s degree or equivalent required. Generally prefer 1-2 years of related supervisory or management experience.