Job Description
About USS
United Site Services is the industry leader in comprehensive site services, committed to creating partnerships that help enable our customers’ project and event success. Our deep industry expertise, excellence in process management, and dedication to corporate responsibility are pillars of our value proposition; each supported by tangible, best-practice programs.
Our success is fueled by the dedication and collaboration of our diverse team, which includes field technicians, customer care representatives, sales professionals, and functional experts. Each member of our team plays a vital role in ensuring a seamless and reliable experience for our customers.
By joining United Site Services, you will be part of an organization that values continuous improvement, teamwork, and excellence in every aspect of our business.
Primary Purpose
The Field Ops Supervisor is knowledgeable of yard and transportation operations and enjoys leading a team. This position is responsible for supervising operation functions and drivers.
Essential Functions
- Manage and coordinate all activities for the yard. Supervises all Technicians
- Work with the Operations Coordinator & Routers to coordinate routes, pick-ups, and deliveries to ensure the best routing efficiencies
- Analyze and report on operational activities, i.e., routing efficiency, weekly pick-ups versus deliveries, labor & overtime, fuel, quality of customer care, etc
- Work directly with other departments to ensure excellent communication within the division. Work with various departments to resolve customer service & other issues
- Work with Operations Supervisors at other yards to coordinate asset transfers, when necessary
- Maintain proper staffing levels to meet and exceed customer and branch needs
- Assist Operations Manager with coordinating logistics (delivery & pick-up, service of assets) for special events and works special events
- Review all paperwork from drivers including manifests, P&D tickets, route sheets, DVIRs, etc. for completion and accuracy
- Review and approve Time Saver punches prior to submitting for payroll processing. Review and approve time off request forms and schedule time off based on operational necessity
- Responsible for fleet DOT administration including, log books & record maintenance (DQFs), etc
- Responsible for the administration of the Company's safety program for the driver function. Works with Safety & HR to coordinate safety training, where necessary
- Responsible for employee development & conducting periodic performance reviews
- Operate a variety of company vehicles
- Perform other duties as assigned
SUPERVISORY RESPONSIBILITIES
This position has supervisory responsibilities.
Qualifications
Minimum 2 Year / Associates Degree or equivalent combination of education and experienceMinimum or 2 years experience in a related field and / or trainingMinimum of 2 years proven leadership experience leading a diverse team to accomplish resultsCustomer ServiceTeam BuildingOrganizationCommunicationsDecision Making and Problem SolvingValid Driver LicensePhysical Requirements
Sit while driving and stand while servicing productsUse hands and fingers to handle, control or feel objects tools or controlsRepeat the same movementsDetails of objects that are less than a few feet away and also at greater distanceSpeak clearly so customers can understandUnderstand the speech of another personHear sounds and recognize the difference between themBe able to walk up to 30 minutes at a time without exertionEnter and exit equipment by stepping and kneelingLift up to 40lbs from your waits to your shouldersLift 30lbs from the floor to your headCrouch and squatPush 100lbs and pull 100lbs horizontallySit while answering phones or reply to emailsRepeat the same movements when entering data at the computerSee details of objects that are less than a few feet awayFocus on one source of sound and ignore othersSee differences between colors, shades and brightnessBenefits Summary
All full-time employees working an average of 30 hours or more per week are eligible for the following benefits :
Holiday & Paid Time Off (pro-rated for Part-Time employees)Medical / PharmacyDentalVisionEmployer-Paid Short-Term DisabilityEmployer-Paid Long-Term DisabilityEmployer-Paid Employee Basic Life & Accidental Death and DismembermentVoluntary Employee Life & Accidental Death and DismembermentVoluntary Spousal LifeVoluntary Dependent LifeHospital Indemnity, Accident and Critical IllnessCommuter / Transit AccountHealthcare Flexible Spending AccountDependent Care Flexible Spending AccountHealth Savings Account401(k) with employer matchEmployer-Paid Employee Assistance Program (EAP)Employee DiscountsAt United Site Services, our salary ranges reflect the minimum and maximum base pay for the posted position applicable to all locations across the US. Within the posted salary range, individual pay is determined by the geographic location, job related skills, experience, education, and certifications. Our total compensation package includes base pay plus a comprehensive benefits program.
Salary Range
$45,000.00 – $85,000.00 / year
Pay Transparency Statement
At United Site Services, our salary ranges reflect the minimum and maximum base pay for the posted position applicable to all locations across the US. Within the posted salary range, individual pay is determined by the geographic location, job related skills, experience, education, and certifications. Our total compensation package includes base pay plus a comprehensive benefits program.