IT Network Support Engineer

About the Organization :

Envera Systems is a rapidly growing cloud-first security technology company specializing in live-monitored access control and active video monitoring for residential communities. Join a high-performance, team-driven culture delivering advanced, scalable, and secure technology solutions.​

Description :

This position with Maintain and secure the network backbone for Envera's AWS-hosted security solutions and thousands of IoT field devices and provide Tier II / III support for cloud, network, and security infrastructure spanning AWS environments, FortiGate firewalls, and customer IoT installations.

Responsibilities :

• Administer secure AWS VPCs, site-to-site VPNs, and network access controls for IoT edge devices.
• Configure, monitor, and troubleshoot FortiGate firewall rules, cloud policies, and network routing.
• Support scalable integrations with mobile / web apps (Flutter / React front ends) and proprietary security platforms.
• Diagnose incidents and performance issues using monitoring tools, SIEM integrations, and follow incident response protocols.
• Document resolutions, contribute to technical process improvement, and communicate complex concepts to customers and internal teams.

Qualifications :