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IT Network Support Engineer
IT Network Support EngineerEnvera Systems • St. Petersburg, FL, USA
IT Network Support Engineer

IT Network Support Engineer

Envera Systems • St. Petersburg, FL, USA
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About the Organization :

Envera Systems is a rapidly growing cloud-first security technology company specializing in live-monitored access control and active video monitoring for residential communities. Join a high-performance, team-driven culture delivering advanced, scalable, and secure technology solutions.​

Description :

This position with Maintain and secure the network backbone for Envera's AWS-hosted security solutions and thousands of IoT field devices and provide Tier II / III support for cloud, network, and security infrastructure spanning AWS environments, FortiGate firewalls, and customer IoT installations.

Responsibilities :

  • Administer secure AWS VPCs, site-to-site VPNs, and network access controls for IoT edge devices.
  • Configure, monitor, and troubleshoot FortiGate firewall rules, cloud policies, and network routing.
  • Support scalable integrations with mobile / web apps (Flutter / React front ends) and proprietary security platforms.
  • Diagnose incidents and performance issues using monitoring tools, SIEM integrations, and follow incident response protocols.
  • Document resolutions, contribute to technical process improvement, and communicate complex concepts to customers and internal teams.

Qualifications :

  • Bachelor's degree or equivalent experience in networking, IT, or related discipline.
  • 5+ years supporting cloud (AWS), network security, and enterprise firewall solutions.
  • Understanding of modern cloud / mobile platforms and IoT device management.
  • FortiGate certification strongly preferred.
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