Director, Technical Programs

Description

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Essential Responsibilities:

• Scope: The project & program responsibilities are focused on the delivery of a product or computer-based system from design to release for customers.
• Develop and implement the strategic vision for engineering operational programs.
• Oversee the planning and execution of engineering programs.
• Ensure alignment of engineering programs with business goals.
• Manage and mentor program managers and engineering teams.
• Monitor program performance and drive continuous improvement.
• Communicate program status and strategic initiatives to executive leadership.
• Manage program budgets and financials.

Expected Qualifications:

• 10+ years relevant experience and a Bachelor’s degree OR Any equivalent combination of education and experience.
• Proven ability to manage large, complex engineering programs.

Additional Responsibilities & Preferred Qualifications:

Success requires translating business priorities into actionable roadmaps, identifying dependencies before they become blockers, and building the connective tissue that enables distributed teams to deliver cohesive customer experiences. You'll operate at both strategic and tactical levels—defining program frameworks while unsticking complex cross-functional challenges.This role demands someone who thrives in complexity, builds trust across organizational boundaries, and delivers business-critical programs where coordination is the hardest problem to solve.

• 10+ years of program management experience in product/design organizations, with at least 5 years leading programs in highly matrixed, multi-stakeholder environments
• Proven track record managing end-to-end programs across distributed teams with no direct reporting relationships, demonstrating influence without authority
• Experience with payment systems, checkout flows, or similarly complex regulated product experiences involving multiple technical platforms and business constraints
• Demonstrated ability to operate at executive level—translating technical/design complexity into business impact and building credibility with VP+ stakeholders across functions
• Deep expertise in managing dependencies across 10+ teams simultaneously, anticipating integration challenges, and creating governance structures that drive accountability without bureaucracy
• Experience establishing program frameworks, rituals, and operating models from scratch in ambiguous environments

Subsidiary:

PayPal

Travel Percent:

0

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The base pay for this role will depend on where you work and the relevant experience and expertise you bring. The expected range of pay for this role by location is:

Primary Location | Pay Range:

San Jose, California | ($196,500.00 - $291,500.00 Annually)

Additional Location(s) | Pay Range:

Austin, Texas | ($178,500.00 - $265,100.00 Annually) Additional compensation for this role may include an annual performance bonus, equity, or other incentive compensation, as applicable.

PayPal does not charge candidates any fees for courses, applications, resume reviews, interviews, background checks, or onboarding. Any such request is a red flag and likely part of a scam. To learn more about how to identify and avoid recruitment fraud please visit .

For the majority of employees, PayPal's balanced hybrid work model offers 3 days in the office for effective in-person collaboration and 2 days at your choice of either the PayPal office or your home workspace, ensuring that you equally have the benefits and conveniences of both locations.

Our Benefits:

At PayPal, we’re committed to building an equitable and inclusive global economy. And we can’t do this without our most important asset-you. That’s why we offer comprehensive, choice-based programs, to support all aspects of personal wellbeing—physical, emotional, and financial—delivering meaningful value where it matters most. We strive to create a flexible, balanced work culture with a holistic approach to benefits, including generous paid time off, healthcare coverage for you and your family, and resources to create financial security and support your mental health.

Who We Are:

to learn more about our culture and community.

Commitment to Diversity and Inclusion

PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state, or local law. In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at .

Belonging at PayPal:

Our employees are central to advancing our mission, and we strive to create an environment where everyone can do their best work with a sense of purpose and belonging. Belonging at PayPal means creating a workplace with a sense of acceptance and security where all employees feel included and valued. We are proud to have a diverse workforce reflective of the merchants, consumers, and communities that we serve, and we continue to take tangible actions to cultivate inclusivity and belonging at PayPal.

Any general requests for consideration of your skills, please .

We know the confidence gap and imposter syndrome can get in the way of meeting spectacular candidates. Please don’t hesitate to apply.