REGULATORY SPECIALIST III (Lead Processor)- 64003610

Regulatory Specialist III (Lead Processor)

The incumbent in this position prepares agendas for disciplinary cases for one or more health care professions for review by probable cause panels, and for final disposition before Boards and Councils. While the incumbent's responsibilities will include routine matters, a substantial portion of the incumbent's time will involve the exercise of independent judgment, time management, and initiative in the completion of a variety tasks and preparation and finalization of work product.

Receives and reviews disciplinary cases for completeness, correct contents, and order of materials. Uses Agenda 2.0, AxiomPro, and / or Adobe, to facilitate building agendas. Prepares and submits public book materials to Board office staff. Works with attorneys and legal staff to meet deadlines established by Program Operations Administrator and / or Board office staff, including, but not limited to, publishing agendas, mailing of materials to Panel members, preparing letters for attorney review, and mailing of letters to appropriate parties.

Participates in all Probable Cause Panel telephone conference calls or live meetings for all professions assigned to the team. Ensures court reporters are scheduled and confirmed for day of Probable Cause Panel meetings for assigned professions.

Serves as a back-up to the section staff supervisor; serves as lead staff and assists team members with any tasks or issues during the absence of the supervisor. Assists with training new legal support staff and with quality control review.

Updates appropriate closure codes for PCP dismissals and updates appropriate post-Board meeting codes in LEIDS, the case management system. Requires understanding of the disciplinary process and use of status and activity codes. For any cases tabled or withdrawn at PCP or Board meetings, updates appropriate status and activity codes and includes reason for being tabled or withdrawn in notes field.

Submits copies of executed Closing Orders and letters to Business Center for upload into AxiomPro, the electronic case file repository. Document category and type are appropriately identified to ensure accurate upload of documents.

Directs telephone inquiries received from the subject, subject's counsel, witnesses, complainants, expert witnesses, Department employees, and the general public concerning disciplinary cases to the responsible attorney or legal staff. Assists with requests for copies of investigative files from the subject or subject's counsel, pursuant to Chapter 456, Florida Statutes. Provides information and direction regarding the management of case files processed through the probable cause panel area.

Other duties as assigned.

Sound writing and organizational skills; knowledge of correct spelling, punctuation, and grammar usage; and sound reading comprehension. Computer skills and MS Office computer literacy are required. Ability to plan, manage, and organize work priorities, multitask and ensure proper completion of work assignments in a timely manner, and manage time. Ability to learn to use a case tracking system and applications required to perform daily work functions. Knowledge of the techniques for handling complaints and dealing with the public. Ability to compile, organize and analyze data and create reports. Ability to work independently with minimal or no supervision. Ability to maintain confidentiality. Ability to communicate effectively and establish and maintain effective working relationships with others.

• Reliable skills and abilities for attention to detail and accuracy.
• Prioritizing and organizing work product and function.
• Working under deadlines.

High school diploma or equivalent 2 years legal or administrative experience to include Microsoft Office, Adobe, data entry, and document preparation. College education can substitute for the required experience on a year-for-year basis.