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Evening Intake Coordinator
Evening Intake CoordinatorGrace Community Care and Homes Inc. • Burlington, NJ, US
Evening Intake Coordinator

Evening Intake Coordinator

Grace Community Care and Homes Inc. • Burlington, NJ, US
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Schedule :  Monday–Friday, 5 : 00 PM–9 : 00 PM (20 hours / week)

Location :  Remote or Hybrid

Role Summary

Grace Community Care & Homes is seeking a dependable and compassionate  Evening Intake Coordinator  to manage new client intakes during after-hours. You’ll help families complete eligibility forms, verify Medicaid enrollment, and prepare cases for the day team to process.

Responsibilities

  • Answer evening calls, emails, and messages from prospective clients and support coordinators
  • Conduct Housing Supports and DDD intakes via phone or Zoom
  • Enter data into Therap, HMIS, or intake tracking systems
  • Verify Medicaid (NJ FamilyCare) coverage and MCO (Aetna, Horizon, Wellpoint, UHC, Fidelis)
  • Prepare intake documentation for Prior Authorization and Billing teams
  • Maintain confidentiality and ensure HIPAA compliance

Qualifications

  • Experience in healthcare, social services, or community-based programs preferred
  • Knowledge of NJ Medicaid, DDD, or housing-related supports is a plus
  • Strong communication and documentation skills
  • Self-motivated, dependable, and able to work independently
  • Tech-friendly (Therap, Acuity, Google Workspace)
  • Prior experience in  Medicaid, DDD, or human services intake  strongly preferred
  • Detail-oriented with excellent written and verbal communication
  • Comfortable with data entry and client tracking systems (Therap, HMIS, Excel)
  • Able to maintain confidentiality and follow HIPAA guidelines
  • High school diploma or associate’s degree minimum

    • Job Type : Part-time

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