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Sr Supervisor, Compliance Investigations
Sr Supervisor, Compliance InvestigationsPayPal • Orlando, FL, US
Sr Supervisor, Compliance Investigations

Sr Supervisor, Compliance Investigations

PayPal • Orlando, FL, US
[job_card.30_days_ago]
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  • [job_card.full_time]
[job_card.job_description]

AML Subject Matter Expert

PayPal has been revolutionizing commerce globally for more than 25 years. Creating innovative experiences that make moving money, selling, and shopping simple, personalized, and secure, PayPal empowers consumers and businesses in approximately 200 markets to join and thrive in the global economy.

This job is responsible for ensuring that activity within the PayPal system is compliant with Anti-Money Laundering (AML) regulations and guidelines. You will be expected to be an AML Subject Matter Expert, with specific emphasis on High-Risk and Complex Investigations, the creation, monitoring, and timely delivery of SARs to local regulators. In the preparation of SARs, you will exercise independent judgment and discretion handling highly sensitive casework. In this role, you will investigate customer activity across multiple platforms to ensure that it falls within acceptable parameters established by governing bodies including, but not limited to all relevant FIU (Financial Intelligence Unit)

Essential Responsibilities :

  • Applying analytic techniques to complex information sets to make logical and effectively supported recommendations on cases for reporting. Such investigation decisions are critical to PayPal's fiduciary responsibility under the Bank Secrecy Act (Anti-Money Laundering rules) to effectively monitor customer's activities regarding detecting and reporting suspicious activity
  • Assessment of customer profiles and large amounts of data to ensure normal and expected activity, including Acceptable Use Policy adherence and Know Your Customer efforts
  • Documenting complex findings in a clear narrative style format, in the manual and automated process case management system and prepare reports to management as required
  • Regularly exercise good judgment and in making decisions or recommendations in relation to multiple complex case investigations
  • While other members of the team have a broad mandate when it comes to investigations, this role is specifically focused on High-Risk and complex.
  • Analysis of trends within the use of Crypto on the PayPal platform to find potential methods of abuse and ensure our detections are working properly.
  • Leveraging internal data as well as various open-source research platforms to investigate potentially illicit activities and support investigative decisions
  • Documenting findings in narrative style format, in the manual and automated process case management system and prepare reports to management as required
  • Regularly exercise good judgment and in making decisions or recommendations in relation to case investigations

Expected Qualifications :

  • Minimum of 5 years of relevant work experience and a Bachelor's degree or equivalent experience.
  • Additional Requirements :

  • A bachelor's degree in Finance, Legal, Criminal Justice or a comparable field, or equivalent work experience
  • Minimum of 3 years' experience conducting research and investigations related to Fraud, Anti-Money Laundering, Customer / Enhanced Due Diligence investigations or verifications
  • Proven ability to analyze large amounts of data to report critical information.
  • Exceptional oral, written and interpersonal communication skills with the ability to communicate complex information accurately, clearly and quickly to all levels
  • Ability to understand opposing points of view on highly complex issues.
  • Ability to work independently and as part of a team in a fast-paced environment
  • High level of professionalism, self-motivation and sense of urgency
  • Drive for results and excellent problem-solving skills
  • Fluency in English
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