Talent.com
L2 Desktop support
L2 Desktop supportTata Consultancy Services • Englewood, CO
L2 Desktop support

L2 Desktop support

Tata Consultancy Services • Englewood, CO
[job_card.30_days_ago]
[job_preview.job_type]
  • [job_card.full_time]
[job_card.job_description]
Responsibilities: ●Ability to work within multiple sites. This includes the ability to travel to different sites as necessary or required by the customer. ●Physically fit to walk through large areas. ●Ability to work after hours and weekends if necessary or required by the customer. ●Knowledge using ServiceNow as the ticketing tool. ●Provide technical assistance and support, and resolve problems related to the use of computer hardware and software for end users. ●Analyze, resolve, respond to, and document end user inquiries. ●Install desktop/Laptop, printers/scanners, and other peripheral softwares using approved tools. ●Troubleshoot operating system issue. connection issues with LAN/WAN. ●Update tickets with accurate and timely records of work performed, and resolution detail ●Maintain and contribute to a knowledge base. ●Coordinate hardware warranty repair. ●Perform inventory management activities as required in coordination with asset management and other Corporate groups. ●Escalate to 3rd party vendors when necessary ●Responsible for raising and coordinating problem management issues ●Perform additional tasks (end user/infra related) when required Strong understanding and skills in SLA, KPI Management. ●Provide technical support stationed at the site who can quickly respond to problems that may arise within data center/computer/server rooms which need physical handling. ●In contrast to certified technicians, they are not necessarily trained nor duly recognized to specialize in a specific technology. ●Can handle all tasks related to the infrastructure equipment based on instructions provided by a remote technical assistance team that specialize in different products and categories. ●Receives instructions from certified technicians and project managers to troubleshoot advanced issues. ●Provide on-site, operational support service for remote management, installation and troubleshooting of data center equipment. ●Primary responsibility to manage End User related incidents and requests. ●Go to person for all plant IT related requests (Password resets, access etc. specific to plants). ●Handles all User related IT requests (IMAC, Break fix, Refresh . ●Responsible for managing IT Assets, Inventory and Stock Room management. ●Responsible for Asset tagging, Inventory update in CMDB. ●Handheld scanners/High-jump scanners config and support. ●Responsible for Preventive maintenance checks on all handhelds (scanners etc). ●Radio configuration & support. ●Shipping and Receiving assets requiring repair from OEM (Scanners, Handhelds, ●Responsible for in scope Production devices installation, reset, adding to network nal systems, Handhelds ●Thin client configuration and support, Apps on iPads. ●Responsible for Printer Coordination Services and single point of contact to handle. ●L1 Printer issues, requirement to have AS400 knowledge to handle production printers. ●Provide Touch Support / Smart hands Support to verify functionality or testing ●Monitors PRTG tool for plant network devices. ●Coordinate with the Critical facilities team for Power related work. ●Coordinate with 3rd Party vendors for installation/ fixtures for non-IT request (Henderson , OneNeck , C&W . ●Vendor escort or co ordination (mostly for network cab work, data center work, - (., ATT, OEMs). ●Act as backup for locations where L3 presence is limited and there is a need for backup during production additions or OOO situations. ●Elevated skill set up to L2.5 to provide backup support for L3 resources as needed
[job_alerts.create_a_job]

L2 Desktop support • Englewood, CO

[internal_linking.similar_jobs]

Technical Support Specialist

UDR, Inc.Highlands Ranch, Colorado, United States
[job_card.full_time]

Technical Support Specialist to join our team at our corporate office in Highlands Ranch.The Technical Support Specialist is responsible for providing Tier 1 support to our internal and external in...[internal_linking.show_more]

 • [job_card.promoted]

A318 Linux Administrator 9328783

Focused HR SolutionsDenver, Colorado, United States
[job_card.full_time]
[filters_job_card.quick_apply]

Our direct client has an opening for an Linux Administrator 9328783.This position is 9 months with the option of extension, and the client is in Denver, Colorado.If you are interested, please send ...[internal_linking.show_more]

Part Time Work From Home Focus Group Panelist. Help Desk Support Experience Not Required

Apex Focus Group LLCCastle Rock, Colorado, United States
[filters.remote]
[job_card.part_time]

We're currently looking for individuals across the country to take part in online market research, including remote focus groups, product trials, and consumer studies.Earn up to $750 a week in your...[internal_linking.show_more]

 • [job_card.promoted]

Technical Support Specialist

EnvestnetDenver, CO, US
[job_card.full_time]

This is a hybrid role, with in-office work required at our Denver, CO office location.Envestnet is transforming the way financial advice is delivered through its connected technology, advanced insi...[internal_linking.show_more]

Local Child Driver - Pick Your Schedule - Support Families

Copilot CareersCastle Rock, CO, US
[job_card.full_time] +1

HopSkipDrive Opportunity Make a difference in your community while earning on your own schedule!.We partnered with HopSkipDrive to find responsible CareDrivers to provide safe, reliable transportat...[internal_linking.show_more]

 • [job_card.promoted]

WORK-FROM-HOME Customer Service - Product Support - $25-$45 per hour

GL1Castle Rock, Colorado
[filters.remote]
[job_card.part_time] +1

Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies.We guarantee 15-25 hours per week with an hourly pay of bet...[internal_linking.show_more]

 • [job_card.promoted]

IT Support Specialist

Credit Union of DenverLakewood, CO, USA
[job_card.full_time]
[filters_job_card.quick_apply]

Support Technology That Supports People!.At Credit Union of Denver, technology supports the people behind our mission.The IT Support Specialist provides frontline technical support to ensure our sy...[internal_linking.show_more]

Selective Surrogacy Opportunity — Premium Support & Compensation

Roots SurrogacyCastle Pines Village, CO, US
[job_card.full_time]

Roots Surrogacy is seeking exceptional women for a highly supported, premium surrogacy experience.We work with intended parents who are deeply invested in creating a respectful, connected, and well...[internal_linking.show_more]

 • [job_card.promoted]

Remote Product Support Online - $25-$45 per hour

GLOCPACastle Rock, Colorado
[filters.remote]
[job_card.part_time] +1

Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies.We guarantee 15-25 hours per week with an hourly pay of bet...[internal_linking.show_more]

 • [job_card.promoted]

Automation & Controls Engineer

Trustile Doors LLCCastle Rock, CO, United States
[job_card.full_time]

The Automation & Controls Engineer supports TruStile’s manufacturing operations by maintaining,.Program, troubleshoot, and maintain industrial automation systems including Beckhoff, Allen-Bradley,....[internal_linking.show_more]

 • [job_card.promoted] • [job_card.new]

Customer Service Support (Remote, Greek + English)

D-ployDenver, CO, United States
[filters.remote]
[job_card.full_time]

D-ploy It And Engineering SolutionsD-ploy is a leading IT and Engineering Solutions company with operations worldwide.Our mission is to deliver innovative and superior services and solutions to num...[internal_linking.show_more]

 • [job_card.promoted]

Leasing Support Specialist - Denver, CO

Dominium Management ServicesDenver, Colorado, United States
[job_card.full_time]

Dominium is helping tackle the affordable housing crisis - and we're looking for motivated candidates to join our team and help further our mission.With offices in Minneapolis, Atlanta, Dallas and ...[internal_linking.show_more]

 • [job_card.promoted]

Advanced Medical Support Assistant

Department of Veterans AffairsCastle Rock, CO, United States
[job_card.full_time]

The 2-page Resume requirement does not apply to this occupational series.For more information, refer to Required Documents below.The Advanced Medical Support Assistant (AMSA) has vacancies in multi...[internal_linking.show_more]

 • [job_card.promoted]

Loan Brokering System (LBS) Support Specialist - Remote

RE / MAXDenver, CO, United States
[filters.remote]
[job_card.full_time]

Job Description :The Loan Brokering System (LBS) Support Specialist is responsible for supporting end users of the all-new wemlo Loan Brokering System(TM), ensuring that users can navigate through ...[internal_linking.show_more]

 • [job_card.promoted]

Network Associate

Nesco ResourceLouisville, CO, US
[job_card.full_time]

Nesco Data Center and Infrastructure is seeking a Network Associate in the Greater Louisville CO Area.Job Summary The Associate provides hands-on technical support for end-user devices, ensuring re...[internal_linking.show_more]

 • [job_card.promoted]

Work from Home – Product Feedback Support - $25-$45 per hour

GLCastle Pines Village, Colorado
[filters.remote]
[job_card.full_time]

We’re looking for Customer Support Product Testers across the US to work from home and help top brands improve their products before they hit the market.[internal_linking.show_more]

 • [job_card.promoted]

Technical Support & Solutions Manager

Itron, Inc.Denver, Colorado, United States
[job_card.full_time]

Itron is innovating new ways for utilities and cities to manage energy and water.We create a more resourceful world to protect essential resources for today and tomorrow.Itron is seeking a Technica...[internal_linking.show_more]

 • [job_card.promoted]

Applications Support Analyst

BrightSpring Health ServicesEnglewood, Colorado, United States
[job_card.full_time]

The Application Support Analyst is responsible for the support, configuration, and ongoing optimization of clinical and pharmacy application functionality used within the Home Infusion business.Thi...[internal_linking.show_more]