Clinical Education and Events Specialist

Clinical Education & Events Specialist

Clinical Education is a strategic initiative for Implant Direct as we aim to democratize implantology through a comprehensive educational offering paired with an outstanding product portfolio. As the Clinical Education & Events Specialist, you will own the coordination and execution of our continuing education. You'll interface with doctors, our key experts as well as with internal teams to ensure that our programs are a success. You'll provide on-site support for our programs at our education hubs in Las Vegas, Ft. Lauderdale, and Chicago. You'll also occasionally support live surgery programs in various locations. This position reports to the Clinical Education Program Director.

Coordination Leading Up To Courses And Events

Own the process to ensure product for hands on courses arrives to/from education events in a timely manner and all product is complete and in working order. Work with the education team and operations team in Thousand Oaks to execute the course (including product samples, models, literature, course related materials). Maintain supplies and inventory for all hands-on lectures in Las Vegas, Nevada and Fort Lauderdale, FL working with Thousand Oaks/Pomona facility to acquired product as needed. Gather and ship materials and products for all courses and process Inventory Material Request (IMR)/SAP forms when necessary. Maintain a thorough knowledge of all Education course curriculums, course structures, itineraries, and scheduling. Negotiate with vendors for cost savings of course hands-on materials. Support with other miscellaneous education activities. Maintain professional communication with key experts and leaders in the field to ensure alignment for hands-on courses.

Onsite Support At Courses And Events

Attend Implant Direct education courses in Las Vegas and other core curriculum courses to act as on-site support for doctors, including managing the hands-on portion of the course. Prepare, distribute, and clean up the 'hands on' portion of the course to facilitate the doctor's learning. Set up and clean up for on-site events, including food and beverage ordering and audio-visual needs. Maintain course roster and ensure doctors have'signed in' for CE credit. Distribute and collect course surveys at the end of the course. Provide customers with precise Education offering information and sell appropriate promotions at the course.

Post Event Coordination

Distribute sales leads to field sales team based on doctors' situations and product needs Prepare and distribute certificates for Continuing Education (CE) credits and maintain Continuing Education (CE) records and files. Report attendees to AGD PACE where applicable. Ensure product for hands-on courses is returned to Implant Direct headquarters in Thousand Oaks (when applicable) and checked in appropriately. For courses in Las Vegas and/or Fort Lauderdale, ensure that product is properly cleaned and returned to storage for use at the next course.

Job Requirements

Required: Associates degree or 3+ years of relevant work experience in lieu of education 2+ years' experience in clinical education, event coordination, marketing, sales, or similar commercial experience. Experience in dental field (e.g. Dental Assistant/Registered Dental Hygienist) is preferred. Must reside within a commutable distance to Las Vegas, NV or Fort Lauderdale, FL. Ability to travel up to 40% for onsite support in education and training events Preferred Skills: Action oriented with a strong sense of urgency. Must be extremely organized, detail oriented and able to meet deadlines in a fast-paced environment. The ability to prioritize and multi-task is a must. Strong critical thinker with a track record of problem-solving Must have solid knowledge of Microsoft Office- Word, Excel, Outlook and Teams Ability to deal professionally and sensitively with a diverse audience and a wide range of contacts on different levels. Must have the ability to keep matters of business discrete and confidential. Must present a professional image, maintain a positive outlook, be a self-starter, take initiative, be dependable and take pride in work product. For weeks where courses are held on Friday and Saturday, the following Monday will be observed as a weekend.