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Care Advocate - 245013 (Dallas)
Care Advocate - 245013 (Dallas)Medix • Dallas, TX, US
Care Advocate - 245013 (Dallas)

Care Advocate - 245013 (Dallas)

Medix • Dallas, TX, US
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  • [job_card.part_time]
  • [job_card.permanent]
[job_card.job_description]

Direct Hire Opportunity with a great organization!

Onsite opportunity in Dallas with hybrid remote potential in the future based on performance

Opportunity to earn bonuses on a monthly basis based on performance after training

Shift - Monday to Friday, start time between 7am to 11am, 8 hour shifts

Start date - January 5th

Responsibilities :

Handle full care coordination for members and maintain close communication to educate members on how their benefits work

  • Assist members with finding a provider in network for surgeries
  • Assist with scheduling procedures
  • Handle inbound and outbound calls
  • Send referrals
  • Confirm appointments with patients and provider offices
  • Taking information from members and logging this correctly into the CRM system
  • Assist with booking travel
  • Coordinate follow up appointments
  • Call provider offices to request medical records

Qualifications :

  • Bachelor's or Associate's Degree required
  • Exceptional customer service skills
  • Ability to commute to and work in the Dallas office daily
  • Ability to work in a fast paced environment
  • Empathetic

    • Preferred Qualifications :

  • Healthcare experience
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