GCC-Customer Support Management

GCC-Customer Support Management

This role involves coordinating responses to customer inquiries regarding spare parts requirements and facilitating the resolution of delivery problems. You will manage the collection and processing of supplier and customer data related to the delivery of spare parts provisioning products or related services. The position also requires entering, tracking, monitoring, and coordinating customer material delivery requirements and returns for customer orders.

Responsibilities :

• Coordinate responses to customer inquiries for spare parts requirements.
• Facilitate delivery problem resolution.
• Collect and process supplier and customer data regarding delivery of spare parts provisioning products or related services.
• Enter, track, monitor, and coordinate customer material delivery requirements.
• Manage returns for customer orders.

Essential Skills :

Additional Skills & Qualifications :

Work Environment :

This is an on-site position located in Miami, FL, with full-time hours from 8 AM to 5 PM. The role requires the ability to work an 8-hour shift between 7 AM and 6 PM, Monday through Friday. Some overtime may be available.

Job Type & Location :

This is a contract position based out of Hialeah, FL.

Pay and Benefits :

The pay range for this position is $18.00 - $19.00 / hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following :

Workplace Type :

This is a fully onsite position in Hialeah, FL.

Application Deadline :

This position is anticipated to close on Dec 14, 2025.

About Aston Carter :

Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing double diamond winner for both client and talent service. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarteraccommodation@astoncarter.com for other accommodation options.