Customer Renewal Manager

Customer Renewal Manager

As the leader in Identity Security, SailPoint continues to grow globally. And as we look to expand our global presence, we are always looking for talented sales minded individuals to help support these efforts. We are a US based, publicly traded company, headquartered in Austin, Texas. SailPoint is not only the leader in the cloud enterprise space, our governance security solutions secure and enable thousands of companies worldwide. This would be a remote setting role based anywhere in the UK.

We are seeking an experienced, highly motivated Customer Renewal Manager to be a part of our client-facing organization. This position is responsible for providing end to end renewal execution support. In this role as Customer Renewal Manager, you will work closely with Customer Success, Sales, Marketing, IT and Finance teams to plan, develop, implement, and execute all things renewal.

Responsibilities :

• Provide end to end renewal execution support; maintain knowledge of commercial negotiation, product portfolio and entitlement metrics, and support on transactional steps related to renewals and amendments.
• Leverage internal SailPoint networks to navigate cross-functionally and regionally.
• Possess knowledge of SailPoint Terms and Conditions.
• Knowledgeable in commercial metrics and forecasting principles.
• Ensure data integrity of renewal opportunities. This includes collaborating with Deal Desk, Contracts and Sales to ensure quoting, contracts, and subscriptions are all up to date.
• Provide management with regular status updates, summaries of highly complex issues, and accurate visibility to forecasted attrition and escalate as needed.

Required Skills / Experience :

SailPoint is an equal opportunity employer and we welcome all qualified candidates to apply to join our team. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other category protected by applicable law.

Alternative methods of applying for employment are available to individuals unable to submit an application through this site because of a disability. Contact applicationassistance@sailpoint.com or mail to 11120 Four Points Dr, Suite 100, Austin, TX 78726, to discuss reasonable accommodations. NOTE : Any unsolicited resumes sent by candidates or agencies to this email will not be considered for current openings at SailPoint.