Part-Time Information Specialist, Adult EducationInsideHigherEd • Miami, Florida, United States

Part-Time Information Specialist, Adult Education

InsideHigherEd • Miami, Florida, United States

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Job Title : Part-Time Information Specialist, Adult Education

Location : Kendall Campus

Regular / Temporary : Temporary

Full / Part Time : Part-Time

Job ID : 1008797

Job Details Job Family STAFF- Support Staff Grade C1 Salary $14.00 - $15.28 Department Adult Education / CEPD Reports To Director, Adult Education FLSA Status Non-Exempt First Review Date September 30, 2025Position Overview

The Part-Time Information Specialist, Adult Education responds to inquiries regarding Adult Education class schedules and fees and meets with students to help ensure the effective operation of the Adult Education program. This position works closely with Campus personnel to support student services.

This is a temporary grant funded position

What you will be doing

Receives, screens, and directs phone calls to assist students in admissions and registration processes
Updates and maintains student records
Provides ongoing communications and assists students through the onboarding process
Schedules and confirms appointments for student testing
Provides support to departmental staff, including student follow-ups
Assists in maintaining department files and records following confidential information policies
Performs other duties as assigned

What you need to succeed

High School Diploma or GED equivalent from a regionally accredited institution and six (6) months of customer service experience

All degrees must be from a regionally accredited institution

Knowledge and understanding of College organization, goals and objectives, and policies and procedures

Possess good customer service skills

Possess superior ability to learn program deals

Knowledge of class offerings and all departments within Continuing Education and Professional Development department

Ability to follow oral and written instructions

Possess excellent interpersonal and communication skills

Ability to project a positive image of the College and its programs

Ability to work well in a multi-ethnic and multi-cultural environment with students, faculty and staff

Additional Requirements

The final candidate is to successfully complete a background screening and reference check process.

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