Hypercare Coordinator- Plano, TX

Job Description

Job Description

Job Description

Hi,

Job Title : Hypercare Coordinator

Location : Plano, TX

Duration : 9-12 months Contract

We have below job opening.

If you are interested and your experience match with job description.

Please send your updated resume with below details....Asap

Expected rate all inc on W2 / 1099 / C2C :

Visa status :

Current Location :

Availability :

Bachelor degree and years of passing :

Master degree and years of passing :

Role Summary :

The Hypercare Coordinator will support post-deployment activities during the decommissioning phase. The role ensures a smooth transition, prompt issue resolution, and structured hypercare support for stakeholders.

Roles & Responsibilities

Support post-deployment activities during system decommissioning.

Ensure a smooth transition for business and technical teams.

Monitor and manage all hypercare activities post-decommission.

Serve as the first point of contact for issue resolution during transition.

Coordinate closely with technical teams to troubleshoot and resolve issues.

Maintain logs and documentation for all issues and resolutions.

Provide regular communication and status updates to stakeholders.

Required Skills & Experience

Experience in hypercare or post-implementation support.

Strong analytical and problem-solving skills.

Excellent coordination and follow-up abilities.

Strong communication and stakeholder-management skills.

Familiarity with telecom or IT systems preferred.

Additional Information

All your information will be kept confidential according to EEO guidelines.