Quality Manager

At TE, you will unleash your potential working with people from diverse backgrounds and industries to create a safer, sustainable and more connected world.

Job Overview

The Quality Manager has site responsibility for ensuring the factory has the necessary and effective processes to control the flow of orders from inception to delivery, including the ability to effectively identify weaknesses or non-conformities and the facilitation of these resolutions via appropriate methods that lead to sustainable corrective actions. This candidate will also carry the responsibility of managing and maintaining the site’s quality management system (ISO 9001 : 2015) and continue to refine as the factory’s needs continue to grow. They will act as the representative to the associated regulatory bodies and registrars and will also represent the site in customer facing situations. The candidate will also have a significant focus on the development of their team that will lead to strengthening the team’s technical skillsets as well as leadership development opportunities. The quality manager will lead by example and enhance the facilities culture by instilling a “Zero Defect Culture” mindset.

This position requires access to information which is subject to stringent controls under the International Traffic in Arms Regulations (ITAR) or Export Administration Regulations (EAR). Applicants must be a U.S. citizen or national, U.S. lawful permanent resident

Essential duties include but may not be limited to the following :

• Lead quality and plant team to achieve plant quality goals such as cost of poor quality (CoPQ) and MRB.
• Oversee all aspects of quality at manufacturing plant.
• Establish and / or implement departmental / corporate policies, goals, objectives and procedures.
• Oversees and manages the success of quality processes including material review board, corrective and preventative actions via the TE complaint handling system, as well as the success of our internal audit program.
• Oversees and manages the successful completion of post manufacturing activities including the accurate compilation of data packs and successful first-time submission approvals of these packs from our customers.
• Work closely with supply chain to achieve and forecast completion dates of the quality owned post manufacturing activities of document control.
• Identify and assess data associated with customer complaints, outputs of material review board, and documented QCPC to develop key trends and drive quality proficiency through all aspects of the factory.
• Oversees and manages the sites ISO 9001 : 2015 quality management system by ensuring adherence to all requirements and the overall ongoing improvements to this QMS.
• Champions the successful completion of registrar, customer, and corporate ISO audits.
• Lead and coach the quality assurance team to ensure maximum team performance which includes hands-on leadership and development as well as coaching of direct reports.
• Lead and oversee the deployment and execution of quality policies, objectives, targets, goals, and quality initiatives.
• Provide training and leadership in the application of statistical methods and quality tools throughout the business. Be a principal resource for quality methods, statistical processes, and quality control.
• Regularly report on site quality metrics to the site’s plant manager as well as senior management when necessary.
• Performs other relevant duties as assigned by plant manager

What your background should look like :

Competencies

Building Effective TeamsManaging and Measuring WorkMotivating OthersValues : Integrity, Accountability, Inclusion, Innovation, TeamworkSET : Strategy, Execution, Talent (for managers)

COMPENSATION

BENEFITS

EOE, Including Disability / Vets