Operations Coordinator, Central Based Support Team, CSE - 26015

Description :

Position Summary : Under the direct supervision of the Director of the Central Based Support Team, the Operations Coordinator will work on maintaining, promoting, and coordinating activities for the Central Based Support Team (CBST). The CBST supports school-aged students with disabilities across New York City. The Operations Coordinator supports the CBST leadership team in family outreach and communications with New York City Public Schools (NYCPS) staff and partners. The Operations Coordinator is expected to perform tasks as assigned as well as special projects. Performs related work.

Reports to : Director of Central Based Support Team or designee

Direct Reports : N / A

Key Relationships : Builds and maintains positive relationships on behalf of the CBST with families, staff within the Special Education Office, other NYCPS offices as needed, and non-NYCPS partners as needed.

Responsibilities

• Support the Director of the Central Based Support Team or designee with matters related to parent outreach and communication, resolution of parent complaints, advocates or external partners, and implementation of CBST initiatives.
• Communicate with guardians of school age students referred for placement in a NYSED Approved NPS.
• Assist guardians of students in navigating the placement process in a timely fashion.
• Support at all stages the implementation of key NYCPS communications and public outreach initiatives at CBST from project management to coordinating and managing the logistics of initiatives.
• Create, implement, and continuously improve upon CBST communications and outreach initiatives to families and relevant stakeholders about special education processes and services.
• Work with the CBST leadership, CSE leadership and the Deputy Senior Executive Director in creating and implementing comprehensive family engagement plans and strategies with relevant stakeholders, other NYCPS offices, outside organizations, and non-NYCPS teams.
• Incorporate stakeholder feedback effectively and make suggestions to CBST leadership and senior CSE leadership based on the aforementioned feedback.
• Create, implement, and continuously improve upon CBST tracking systems to ensure timely placement, and provision of special education services to all eligible students, placement of eligible students in recommended programs, and satisfactory resolution of any and all family and staff escalations.
• Maintain and update all school age student record keeping and information systems, including diploma distribution and transportation needs.
• Assist CBST leadership and senior CSE leadership in building, implementing, and maintaining knowledge management structures and systems.
• Manage all student-related correspondence and materials, including event mailings and meeting notices.
• Coordinate and schedule transportation requests for families of students recommended for a NYSED-approved NPS.
• Responsible for all administrative tasks and clerical duties necessary to the functioning of the CBST.

Qualification Requirements :

Minimum

Preferred

Salary :

$62,707 (New Hire Rate)

$72,114 - 81,990 (Incumbent - 2 years of full-time continuous City service)

(Internal candidates who are selected for this position and who currently hold comparable or less senior positions within the DOE will not earn less than their current salary.)

Please include a resume and cover letter with your application.

NOTE : The filling of all positions is subject to budget availability and / or grant funding.

We encourage all applicants from the  New York City  tri-state area to apply.

AN EQUAL OPPORTUNITY EMPLOYER

DOE Non- Discrimination Policy

The Department of Education of the City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment upon any legally protected status or protected characteristic, including but not limited to an individual's actual or perceived sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, gender identity, veteran status, or pregnancy. For more information, please refer to the DOE Non-Discrimination Policy.

Public Service Loan Forgiveness As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs. For more information, please visit the U.S. Department of Education's website at https : / / studentaid.gov / pslf / .