Revenue Operations Director

Job Description

Job Description

Were hiring a RevOps Director for our fast-growing inside sales organization. This is not a junior analyst role and not a corporate oversight position. Were looking for a senior operator with a strong data and systems background who is willing to be a player first and grow into a coach over time. This role is for someone who thrives in an all-hands-on-deck startup environment, enjoys building from the inside out, and is energized by owning real outcomes rather than managing from a distance. This person becomes the operational glue of the organization. This role is best suited for someone who has senior-level experience but is disenchanted with bureaucracy and wants to build, own, and execute inside a fast-moving environment.

Benefits

Annual Base Salary + Commission + Bonus Opportunities

Paid Time Off (PTO)

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

Parental Leave

Hands on Training

Mon-Fri Schedule

Career Growth Opportunities

Retirement Plan

Responsibilities

This role owns customer status accuracy end-to-end, ensuring a true single source of truth across our CRM, carrier portals, and third-party systems. They are responsible for CRM administration, workflow optimization, and automation owning system structure, data hygiene, audits, and automation design. A core function of the role is building dashboards and reporting that give leadership clear, actionable visibility across Sales, BDRs, Customer Service, policy lifecycle, and partner performance.

Requirements

Beyond systems and data, this role acts as a manager of processes (not people) with dotted-line operational oversight across BDRs / setters (including offshore teams), Customer Service, and Sales Leadership Assistants. The RevOps Director enforces SOPs, pipeline discipline, SLAs, and documentation standards while working collaboratively with Sales Leadership, Customer Service leadership, Marketing, and the executive team. They will also support our growing external partner ecosystem by implementing operational infrastructure, dashboards, onboarding workflows, and KPI scorecards. Success in this role means eliminating operational chaos, creating reliable visibility, enforcing discipline through systems, and making scale predictable.