Senior Administrative Assist - Center for Collections & Research

Description

Senior Administrative Assistant - Cranbrook

Founded by Detroit philanthropists George and Ellen Booth in 1904, Cranbrook Educational Community is one of the world's leading centers of education, science, and art. Comprised of a graduate Academy of Art, contemporary Art Museum, Center for Collections and Research, House and Gardens, Institute of Science, and more than 1,600 students attending our Pre-K through 12 independent college preparatory Schools, Cranbrook welcomes thousands of visitors and students to its campus each year. Critics have called Cranbrook "the most enchanted and enchanting setting in America" and in 1989 it was designated a National Historic Landmark. The campus is located in Bloomfield Hills, Michigan, about 20 miles north of downtown Detroit. For more, please visit our website : www.cranbrook.edu .

The Senior Administrative Assistant provides diverse support to Cranbrook Center for Collections and Research (the Center) and the Center's Director, as well as Cranbrook House & Gardens (CHG). Responsibilities include telephone, email, and in-person reception, coordinating activities and tours, event and meeting support, and project support. General clerical and administrative support includes accounting and purchasing, preparation of reports, correspondence, data entry, and filing. The person in this position must have exemplary customer-service skills, thrive in a fast-paced environment, and interact effectively with other Cranbrook Educational Community (CEC) staff, faculty, and students, as well as Trustees and Governors and volunteers.

This is a full-time, full-year position. The normal schedule for this position is Monday through Friday, 9 : 00am to 5 : 30pm or 8 : 30am to 5 : 00pm. Occasional evening and weekend hours are required to assist with Center and CHG programs and events (hours may be flexed during these weeks when programs or events require work outside of the normal work schedule).

The Center's Senior Administrative Assistant should have an interest in the history of Cranbrook and a desire to share Cranbrook's story with constituents near and far. They will be attentive to both details and the larger picture, helping to shape how information and communications about the Center and CHG are received and perceived by stakeholders.

Responsibilities include, but are not limited to :

General Center / CHG Office Administration

• Greet all visitors to the Center / CHG offices of Cranbrook House.
• Provide front-line communications for the Center / CHG office; answer and return telephone calls and voicemails; process and respond to incoming emails; distribute specific requests to the appropriate staff members.
• Answer general correspondence, including program schedule requests, tour requests, and general information inquiries on the Center and CHG, etc.
• Assist with the coordination of events with the appropriate staff members, including Special Events, Facilities, Advancement, and Cranbrook building managers and staff.
• Maintain multiple calendars and provide Cranbrook departments with updates on details regarding events, programs, tours, and general activities.
• Coordinate mailings and e-blasts, including program announcements, using existing templates and brand standards.
• Update the Center and CHG's website
• Monitor social media and reply to routine questions and concerns.
• Update and maintain the Center and CHG's website store inventories and fulfill store orders.
• Work with Cranbrook Event Coordinators on the staffing and security needs for Center and CHG events / meetings.

Center / CHG Programs and Tours

CHG Membership

Assistant to Center Director

Accounting

Advancement

Required Qualifications :

Cranbrook offers competitive compensation and benefits that include medical, dental, life insurance, long-term and short-term disability, and retirement programs with employer contribution. We also offer generous paid time off, 11 paid holidays and 3 floating holidays, employee discounts, and a unique environment in an educational setting that values collaboration.

For consideration, please submit a resume and cover letter.

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws.

For further information, please review the Know Your Rights notice from the Department of Labor.