Talent.com
Automotive JR. Service Advisor
Automotive JR. Service AdvisorFuture Ford Lincoln of Concord • Concord, CA, US
Automotive JR. Service Advisor

Automotive JR. Service Advisor

Future Ford Lincoln of Concord • Concord, CA, US
[job_card.30_days_ago]
[job_preview.job_type]
  • [job_card.full_time]
[job_card.job_description]
Benefits:
  • 401(k)
  • 401(k) matching
  • Competitive salary
  • Dental insurance
  • Employee discounts
  • Health insurance
  • Paid time off
  • Training & development
  • Vision insurance
  • Wellness resources

Automotive Jr. Service Advisor!!!



Future Ford of Concord is part of the Future Automotive Group one of the largest dealer groups in Northern California. Family-owned and operated for 60 years, Future Ford of Concord promotes an excellent work-life balance, culture, and a shared vision to “WOW” Our Customers.


If you’re passionate about customer service, enjoy working in a fast-paced automotive environment, and want to grow your career with a winning team, we invite you to apply today.

https://jobapp-new.hrhotlink.com/c/AE6FF4483E243F/en-US/OpenPositions/Show


Summary:


The Junior Service Advisor serves as a key liaison between our customers and Service Technicians. This role is ideal for someone who enjoys building relationships, explaining technical information in a customer-friendly way, and taking an active role in delivering an exceptional service experience.


You won’t be stuck behind a desk—this position allows you to stay engaged on the service drive, support technicians, and ensure customers fully understand recommended services to keep their vehicles operating at their best.



Pay Scale Components:

The Advisor Position has a Pay Scale consisting of the following elements and ranges. Wages include Base Hourly Compensation of between $21.00 and $25.00. The position may also pay commission compensation which is based on the value or amount of closed sales achieved from $0.00 (if no sales are made) without any upper limit other than sales performance. The position also may also pay a production bonus based on individual or team performance that may range from $0.00 (if baseline benchmarks are not met) without any fixed upper limit.



Perks and Benefits:


  • Employer Paid Life
  • Additional Employee Life Insurance options
  • Vacation
  • Medical > HRA / HMO options
  • Dental > PPO / DHMO options
  • Vision
  • Short Term Disability options
  • Long Term Disability options
  • Employee Training
  • Employee Discounts
  • 401(K) options
  • Employee Assistance Programs

Responsibilities include but are not limited to:


  • Act as the primary liaison between customers and technicians, ensuring clear communication on vehicle needs and service recommendations
  • Prepare and manage repair orders (ROs) by accurately documenting symptoms, diagnostics, repairs, and services in the service system
  • Provide customers with clear and accurate estimates, including diagnostic fees, and obtain proper authorization for services
  • Conduct a thorough vehicle redelivery process, reviewing completed work and answering customer questions
  • Support customer service operations, including answering phones, scheduling appointments (as needed), and providing service status updates
  • Follow up with customers after service completion to ensure satisfaction
  • Follow up with customers after service completion to ensure satisfaction
  • Build strong customer relationships that encourage repeat business
  • Collect payments, close repair orders, and maintain accurate daily records

Expectations:

  • Must have 1+ year Service Advisor experience in automotive field.
  • Meet and exceed manufacturer CSI requirements.
  • Must have customer service experience.
  • Strong character and work ethic
  • Strong listening and verbal communication skills
  • Strong focus and desire to achieve sales goals.
  • Dependable, responsible Team Player with a positive attitude
  • Self-starter with ability to work well as part of a team or independently.
*All applicants must pass pre-employment testing to include background checks, insurability, and drug testing to qualify for employment*

The Future Automotive Group is an equal opportunity employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate based on race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical​​​ condition, pregnancy, genetic information, gender, sexual orientation, gender identity or ​expression, veteran status, or any other status protected under federal, state, or local law.







[job_alerts.create_a_job]

Automotive JR. Service Advisor • Concord, CA, US

[internal_linking.similar_jobs]

Customer Service Advisor

Jiffy LubeBenicia, CA, United States
[job_card.full_time]

During face-to-face customer interaction, the.This is an important job in our Jiffy Lube stores and critical to our success.And every J-Team member receives comprehensive training from Jiffy Lube U...[internal_linking.show_more]

 • [job_card.promoted]

Mechanic IV

Motor Coach IndustriesHayward, CA, United States
[job_card.full_time]

Motor Coach Industries (“MCI”) is North America’s public and private market motor coach leader, offering the all-time best-selling luxury motor coaches and workhorse commuter coaches, and brand new...[internal_linking.show_more]

 • [job_card.promoted] • [job_card.new]

Service Engineer - Silicon Valley, CA

DMG MORIFremont, CA, United States
[job_card.full_time]

DMG MORI USA - Silicon Valley, CA.Full Time, Core Business Hours.Employment is conditioned on DMG MORI's ability to obtain and maintain any necessary export licensing.Service Engineers are expected...[internal_linking.show_more]

 • [job_card.promoted] • [job_card.new]

Claims Specialist - Auto

Philadelphia Insurance CompaniesWalnut Creek, CA, United States
[job_card.full_time]

Philadelphia Insurance Companies, a member of the Tokio Marine Group, designs, markets and underwrites commercial property/casualty and professional liability insurance products for select industri...[internal_linking.show_more]

 • [job_card.promoted] • [job_card.new]

Automotive Service Advisor

Midas DUBLIN 1865Dublin, CA, United States
[job_card.full_time]

We're looking for a driven, customer-focused Service Writer who excels at building relationships and closing sales.If you're motivated by performance-based earnings and thrive in a fast-paced envir...[internal_linking.show_more]

 • [job_card.promoted] • [job_card.new]

Director, West Sales & Service (Rotating Equipment)

AerzenBenicia, CA, United States
[job_card.full_time]

These high-quality machines are used for air and gas applications across many essential industries, including: Wastewater, Cement, Biogas, Pharmaceutical and Food, among many others.We are One Team...[internal_linking.show_more]

 • [job_card.promoted] • [job_card.new]

Service Advisor

Fremont ChevroletFremont, CA, United States
[job_card.full_time]

At Fremont Automotive Retail Group, we are committed to an environment where the customer is always treated with respect and dignity.Our associates are our most valuable resource and growth is enco...[internal_linking.show_more]

 • [job_card.promoted] • [job_card.new]

Experienced Automotive Service Advisor

Wise Auto GroupVacaville, CA, US
[job_card.full_time]
[filters_job_card.quick_apply]

Experienced Automotive Service Advisor Hyundai of Vacaville | Vacaville, CA Are you an experienced automotive service advisor who knows how to build trust, communicate clearly, and keep customers c...[internal_linking.show_more]

Mechanic Level C

MV TransportationUnion City, CA, US
[job_card.full_time]

If you reside in California, please see our.California Applicant Privacy Policy.Let MV Transportation expand your toolbox! Do you want a stable career with great and steady pay, a set schedule, and...[internal_linking.show_more]

 • [job_card.promoted]

Sr Service Sales Account Manager - Commercial HVAC Solutions and Services

Daikin AppliedHayward, CA, United States
[job_card.full_time]

Sr Service Sales Account Manager - BAS and HVAC Products and Services Join the world's largest HVAC company, named by Forbes as one America's Best-In-State Employers 2025! Daikin Applied is seeking...[internal_linking.show_more]

 • [job_card.promoted] • [job_card.new]

Mobile Mechanic

Abstrakt Marketing GroupVacaville, CA, United States
[job_card.full_time]

Location: Northern California (based in Vacaville).Company: Citadel Roofing and Solar is a well-established fast growing fully integrated roofing, solar, and energy storage company with more than 3...[internal_linking.show_more]

 • [job_card.promoted]

Financial Advisor

City National BankWalnut Creek, CA, United States
[job_card.full_time]

Less experienced Financial Advisors (FA) will work in tandem with an assigned Senior Financial Advisor (SFA) to provide sales and client and colleague service support coverage.The SFA maintains ove...[internal_linking.show_more]

 • [job_card.promoted] • [job_card.new]

Service Advisor

Hendrick Automotive GroupPleasanton, CA, United States
[job_card.full_time]

East Bay BMW Location: 4350 Rosewood Dr, Pleasanton, California 94588 Summary: Responsible for selling, identifying and documenting service, maintenance, and repair service for customers.Responsibl...[internal_linking.show_more]

 • [job_card.promoted] • [job_card.new]

(USA) Service Shop Repair Technician -(USA) Service Shop Repair Technician - MCCLELLAN PARK, CA (1ST SHIFT)

WalmartVacaville, California, US
[job_card.full_time] +1

Completes work assignments and priorities by using policies, data, and resources; collaborating with managers, co-workers, customers, and other business partners; identifying priorities, deadlines,...[internal_linking.show_more]

 • [job_card.promoted]

Refrigeration Fleet Mechanic

US Foods, Inc.Concord, California, US
[job_card.full_time]

Currently offering a $10,000 retention bonus paid out over two years.Tool allowance included to support your trade.Scroll down for a complete overview of what this job will require Are you the righ...[internal_linking.show_more]

 • [job_card.promoted]

ASE Automotive Technician - 2nd Shift - $10,000 Sign On Bonus!

CarMaxMoraga, California, US
[job_card.full_time]

Fairfield - 2955 Auto Mall Pkwy, Fairfield, California, 94533.CarMax, the way your career should be! .CarMax is now hiring Automotive Technicians! Start loving what you do at CarMax.Ensure every ve...[internal_linking.show_more]

 • [job_card.promoted] • [job_card.new]

Remote Sales and Service Advisor

HMG CareersElmira, CA, United States
[job_card.full_time]

This full-time position offers flexible work hours and ample opportunities for advancement into management roles.You will work remotely to serve clients and offer valuable advice and protection to ...[internal_linking.show_more]

 • [job_card.promoted] • [job_card.new]

Jr. Account Manager

Delta Electronics (Americas)Union City, CA, United States
[job_card.full_time]

Delta, founded in 1971, is a global provider of power and thermal management solutions.Its mission statement, "To provide innovative, clean and energy-efficient solutions for a better tomorrow," fo...[internal_linking.show_more]