Revenue Cycle Analyst

Revenue Cycle Analyst

At Twin Health, we empower people to improve and prevent chronic metabolic diseases, like type 2 diabetes and obesity, with a new standard of care. Twin Health is the only company applying AI Digital Twin technology exclusively toward metabolic health.

We start by building a dynamic model of each person's metabolism drawing on thousands of data points from CGMs, smartwatches, and meal logs that maps their personal path to better health. Guided by a dedicated clinical care team, our members have lowered their A1C below the diabetes range, achieved lasting weight loss, and reduced or even eliminated medications, all while living healthier, happier lives.

Our team at Twin Health is passionate, talented, and united by a shared purpose : to improve the metabolic health and happiness of our members. We believe in empowering every Twin to make a meaningful impact for our members, our clients, and each other, while enjoying a supportive, collaborative work environment.

Twin has been recognized not only for our innovation but also for our culture, including : Innovator of the Year by the Employer Health Innovation Roundtable (EHIR), selected to CB Insights' Digital Health 150, and named one of Newsweek's Top Most Loved Workplace.

With more than $100 million raised in recent funding, including a $53 million Series E round in 2025 led by Maj Invest, and a $50 million investment in 2023 led by Temasek, Twin is scaling rapidly across the U.S. and globally. Backed by leading venture firms like ICONIQ Growth, Sequoia, Sofina, Temasek, and Peak XV, we are building the most impactful digital health company in the world.

Join us as we reinvent the standard of care in metabolic health.

Opportunity

Twin Health is expanding rapidly and we are seeking an experienced Revenue Cycle Analyst to join us and help support our billing operations team. In this role, you will support our day to day billing operations including but not limited to : payer accounts management and onboarding new customers for billing setup.

Your experience in full revenue cycle management will be utilized heavily in ensuring payer accounts are in good standing while minimizing claims issues. You will also be customer service oriented in collaborating with our internal partner success teams in supporting our customers billing related needs and requirements.

Responsibilities

• Revenue Cycle Accounts Management
• Claims and invoice AR (accounts receivable) account management which includes but not limited to : follow up, status inquiry, rejections, denials and corrected claims management
• Identify, analyze and provide critical reporting on payer specific reimbursement trends - payments, underpayments and denials
• Support monthly billing activities and meet month-end close deadlines
• Cash Posting - application of collected cash and reconciliation of remits including payment offsets
• Manage payer projects related to claims issue resolution
• Master internal billing guidelines for accurate payer and customer specific reimbursement requirements
• Review and recommend write-off / bad debt adjustments for uncollectible claims or invoices to manager
• Review account credit balance and recommend necessary payment refund according to payer policies
• Support managing billing inquiries from internal and external customers while providing world class customer service
• Onboarding New Customer Billing Setup
• Support implementing billing setups for either customer invoicing or claims integrations with health plans
• Ability to coordinate process issues and improvements related to billing operations, with cross functional partners
• Be a subject matter expert for payer specific revenue cycle process
• Identify gaps in revenue cycle process and collaborate with manager on process improvements
• Collaborate with manager on continuous documentation and development of revenue cycle policies and procedures
• Additional duties as assigned

Qualifications

Compensation and Benefits

The compensation range for this position is $75,000 - $85,000 annually.

In addition, Twin has an ambitious vision to empower people to live healthier and happier lives, and to achieve this purpose, we need the very best people to enhance our cutting-edge technology and medical science, deliver the best possible care, and turn our passion into value for our members, partners and investors. We are committed to delivering an outstanding culture and experience for every Twin employee through a company based on the values of passion, talent, and trust. We offer comprehensive benefits and perks in line with these principles, as well as a high level of flexibility for every Twin.