Engineering Manager - eCommerce & Systems Architecture

Description:

Maxwood Furniture is a rapidly growing furniture company with an expanding portfolio of brands such as Max & Lily, Plank + Beam, and Maxtrix. Since launching over two decades ago, we have established multiple sales channels including our DTC websites and third-party marketplaces. We’re passionate about creating an inspiring and engaging shopping experience for our customers, bringing their home decor dreams to life with stunning, on-trend pieces.

We are seeking a dynamic and experienced? Engineering Manager – eCommerce & Systems Architecture to lead our development team and drive the architectural vision for our eCommerce platforms. This role blends hands-on technical leadership with people management, ensuring our systems are robust, scalable, and aligned with business goals.

Responsibilities

Team Leadership & Management

• Manage, mentor, and develop a multidisciplinary team including Full Stack Developers, Shopify Leads, Systems Integration Engineers, and eCommerce Analysts.
• Conduct regular performance reviews, address personnel issues, and foster a collaborative, high-performing team culture.
• Oversee hiring, onboarding, and professional development for technical staff.

Systems Architecture & Technical Ownership

• Serve as the primary point of contact for Product Owners (POs) in the PMO, translating business requirements into scalable system architectures.
• Design, document, and communicate architectural decisions for new and existing systems, ensuring alignment with business needs and technical best practices.
• Lead the process for coding standards, system maintenance, and launch protocols across all platforms.

Cross-Functional Collaboration

• Prior experience or familiarity with finance, operations, customer care, and standard operating procedures (SOPs) required for an omni-channel sales and logistics company.
• Partner closely with Product Owners to understand business objectives, prioritize requirements, and deliver solutions that meet stakeholder needs.
• Facilitate effective communication between technical teams and business units, ensuring clarity and alignment on project goals and deliverables.

Process & Quality Management

• Facilitate development processes, including code reviews, release management, and participation in sprint planning.
• Ensure systems are coded, maintained, and launched according to industry standards and internal best practices.
• Champion continuous improvement in workflow efficiency, system reliability, and team productivity.

Technical Expertise

• Architect and oversee integrations with eCommerce platforms (especially Shopify), ERP systems, and third-party tools (e.g., Salsify, Channel Advisor).
• Evaluate new technologies and tools for compatibility and strategic fit.
• Troubleshoot and resolve complex system integration issues.

Requirements:

• Bachelor’s degree in Computer Science, Engineering, or related field or extensive related experience.
• Proven experience managing technical teams preferably in an eCommerce environment.
• Strong experience with APIs and other methodologies for system integration, including RESTful services, webhooks, and middleware platforms.
• Strong background in systems architecture, with hands-on experience integrating disparate platforms (Shopify, ERP, Data Warehouse, etc.).
• Deep familiarity with Shopify development, including themes, APIs, and app integrations.
• Strong understanding of relational databases and proficiency in SQL for data modeling, system integration, and troubleshooting.
• Experience with product content management systems (Salsify, Channel Advisor) is a plus.
• Ability to define and implement Software Development Life Cycle (SDLC) and DevOps practices, including CI/CD pipelines, version control, and automated testing frameworks.
• Excellent communication, collaboration, and problem-solving skills.
• Ability to translate business requirements into technical solutions.
• Experience with personnel management, performance reviews, and team development.
• This role is based in our Charleston, SC office. Hybrid work option available after 90 days of successful in-office performance.

*This position is not eligible for employer visa sponsorship. Candidates must already have permanent work authorization*