Document Services Manager

Document Services Manager

Zwicker & Associates, P.C. is a national creditor rights law firm that emphasizes ethics, compliance, and assertive representation of our clients interests, making us the industry leader in debt collection. Founded in 1991, our firm is headquartered in Andover, Massachusetts, with office locations across the United States.

Overview

We're looking for a dynamic leader who can motivate teams, manage processes, and drive results. The ideal candidate will be a self?starter, detail?oriented, and committed to ethical compliance.

Responsibilities

• Comply with the firms policies and procedures, client and firm work standards, and compliance policies.
• Assign employees their work schedules and ensure they are followed.
• Provide proper training and ensure full knowledge of procedures for the team.
• Evaluate employees on a regular basis for performance and inform management of any concerns.
• Track and monitor the activity of workflows for the team.
• Continually motivate staff and maintain a positive work environment.
• Manage time?off requests for approval, review time records and schedule changes, ensuring coverage in the team.
• Other duties as assigned.

Qualifications

Physical Qualifications

Benefits and Compensation

Base salary : $65,000 per year. The benefit package includes medical, vision, and dental insurance, long?term disability insurance, life insurance, compensated time off, paid holidays, and 401(k) with match. The position is full?time and fully?benefit.

Equal Employment Opportunity

Zwicker & Associates, P.C. is committed to providing equal employment opportunities to qualified individuals with disabilities. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.

Applicant Privacy Notice

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