Operations Data Analyst

COMPANY OVERVIEW

Heidelberg Distributing Company began in 1938, with founder Albert W. Vontz operating the business with “one man and one truck.” Now, Heidelberg services more than 26,000 retail and industry establishments across all counties in Ohio and Kentucky with our office locations in Cincinnati, Cleveland, Columbus, Dayton, Lorain, Toledo, Youngstown, Ohio and well as Hebron, Kentucky. Family owned and operated for 84 years; Heidelberg was acquired by Redwood Holdings, another family-owned operation, in 2022. Heidelberg proudly distributes the finest wine, premium beer, quality spirits, and more, to your favorite stores, venues and restaurants. Heidelberg is committed to investing in our 1,600+ Associate base, beverage industry and our communities. With our longstanding history in this industry, Heidelberg continues to thrive, adapt, and lead the way to our customer’s number one choice.

JOB SUMMARY

The Operations Analyst plays a critical role in driving efficiency, accuracy, and profitability across operations pillar. This individual will be responsible for tracking, measuring, and analyzing key operational performance indicators (KPIs) and translating data insights into actionable recommendations. The Operations Analyst will work cross-functionally with both Operations and Sales teams to identify trends, uncover root causes, and guide strategic initiatives that improve warehouse productivity, delivery accuracy, and inventory management.

Requirements

ESSENTIAL DUTIES AND RESPONSIBILITIES

Operational Performance & Analytics

• Track, analyze, and report on key operational KPIs including but not limited to :
• Cases picked per hour
• Delivery and / or inventory adjustments
• Product breakage (warehouse and delivery-related)
• Load balancing and order distribution from Sales
• Overtime hours and labor efficiency
• Build and maintain dashboards and reports to provide visibility into daily, weekly, monthly and quarterly performance trends
• Conduct root-cause analyses on operational issues to identify process gaps and improvement opportunities and communicate them to appropriate stakeholders
• Develop forecasting models and benchmarks to improve productivity and resource planning

Cross-Functional Collaboration

Process Improvement & Strategy

QUALIFICATIONS AND REQUIREMENTS

WORKING CONDITIONS & PHYSICAL REQUIREMENTS

Heidelberg Distributing Company is an equal opportunity employer. We celebrate and are committed to creating an inclusive culture where everyone feels challenged, appreciated, respected and engaged. The Company prohibits discrimination and harassment and affords equal employment opportunities to employees and applicants without regard to any characteristic (or classification) protected by applicable law.