Customer Service Associate I (Hybrid)Cass Information Systems • Columbus, Ohio, United States
Customer Service Associate I (Hybrid)
Cass Information Systems • Columbus, Ohio, United States
[job_card.30_days_ago]
[job_preview.job_type]
- [job_card.full_time]
[job_card.job_description]Independently analyzes issues and processes, and clearly communicates, both verbally and in writing, to routine questions, processing issues, and requests according to company defined procedures / standards. Researches and analyzes payment history and recognizes when to contact vendors or customers to resolve exceptions and make payment decisions in a timely manner for all clients. Acts as a positive representative of the company, both internally and externally, making customers and their needs the primary focus of one's actions by helping to develop customer relationships. Keeps management informed of significant issues that may require additional attention, or may threaten the account relationship, on a timely basis. Suggests changes and / or enhancements to existing procedures to improve service to clients and internal processes. Works independently and with other internal departments to coordinate file maintenance and client validation file / database updates. Seeks guidance from the appropriate resource on significant non-routine issues. Documents and reports on errors made by all other Utility departments. Works overtime as needed. Other duties as assigned. Training is onsite Monday-Friday from 8 : 30am-4 : 00pm for approximately 90 days. Good interpersonal skills that will maximize client responsiveness and facilitate development of a solid working relationship with both utility clients and other staff members. Strong organizational skills with the ability to handle multiple tasks simultaneously. Working knowledge of office equipment such as fax machine, copy machine, and telephone. Proficient in Microsoft Office. Good problem-solving skills and attention to details. College-level course work in a general or business administration area or equivalent experience. Minimum 6 months customer service experience in a general business environment or equivalent experience.
The Customer Service Associate I is a business-to-business role which is accountable for facilitating accurate resolution of internal and external inquiries and issues pertaining to processing for assigned clients. Also, responsible for timely response to inquiries and issues, while maintaining a high level of customer satisfaction.
- Schedule : Monday - Friday with a flexible start time between 7 : 30am - 9 : 00am
PRINCIPAL RESPONSIBILITIES AND DUTIES :
SKILLS / ABILITIES AND MINIMUM REQUIREMENTS :
[job_alerts.create_a_job]
Customer Service Associate • Columbus, Ohio, United States
[internal_linking.similar_jobs]
We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer.Duties include, but are not limited to, the following : .Assist customers with q...[show_more]
This position is responsible for receiving and preparing orders, as well as safely moving, loading, and delivering products.
This position is also expected to provide customer service and operate ti...[show_more]
As a Roses / Roses Express Customer Service Associate you will be responsible for providing excellent customer service to our customers.
Key priorities include greeting customers, assisting them with ...[show_more]
MAKE EVERYDAY RIDICULOUSLY AMAZING.AVERAGE ALL IN PAY RANGE WITH BONUSES AND SPIFFS $19 TO $23 PER HOUR.NEW HIRE BONUS RAMP UP STRUCTURE!!.
WHO is this FOR? All new hires for MOBILE ASSOCIATE AND RE...[show_more]
We are a pet care retail company that.We pay our full- and part-time Retail Sales Associates a.Full-time workers are eligible for.
We also make it easy to apply with our initial.If we have your atte...[show_more]
Models and delivers outstanding customer service.Sets and achieves the highest standards of retail execution.Works with Team Leader to achieve cost, margin, expense and labor targets.Follows throug...[show_more]
Automotive Service Technician IMMEDIATE OPENING!! Customer satisfaction is a result of your personal work habits and ethics and is of utmost importance as part of your job function...[show_more]
Greet customers in a professional, courteous, and friendly manner.Clearly explain available services, current promotions, and special offerings such as free vehicle inspections.Create, manage, and ...[show_more]
MAKE EVERYDAY RIDICULOUSLY AMAZING.AVERAGE ALL IN PAY RANGE WITH BONUSES AND SPIFFS $16 TO $20 PER HOUR.NEW HIRE BONUS RAMP UP STRUCTURE!!.
WHO is this FOR? All new hires for MOBILE ASSOCIATE AND RE...[show_more]
Join UsWhere Your Career Is a Force for Good!.We provide paid training no prior medical experience required! Joining The American Red Cross is like nothing else it's as much something you feel as s...[show_more]
As a Roses / Roses Express Customer Service Associate you will be responsible for providing excellent customer service to our customers.
Key priorities include greeting customers, assisting them with ...[show_more]
Paid Time Off • Health Benefits Day One • 401K Match • No Travel.At Bath & Body Works, everyone belongs.We are committed to creating a culture of belonging focused on delivering exceptional fragran...[show_more]
The Lead Consultant is knowledgeable in all areas of the Store’s business, including print, signs & graphics, and shipping, and consistently delivers a positive customer experience to all customers...[show_more]
Customer Service Associate - Temporary.Models and delivers a distinctive and delightful customer experience.Registers sales on assigned cash register, provides customers with courteous, fair, frien...[show_more]
As one of America's fastest-growing regional retail companies, Forman Mills is constantly seeking the best and brightest talents to drive the continued growth of the company.If you have a passion f...[show_more]
At T-Mobile, we invest in YOU! Our Total Rewards Package ensures that employees get the same big love we give our customers.
All team members receive a competitive base salary and compensation pack...[show_more]
A company is looking for a Customer Support Associate I.Key Responsibilities Manage a steady volume of inbound customer inquiries via phone, live chat, and email Work cross-functionally to resol...[show_more]
Perform highly diversified duties to repair, install, and maintain petroleum equipment other related devices.Execute mechanical skills including, but not limited to, mechanical, electrical, pneumat...[show_more]
Customer Service Associate I
Columbus Staffing • Columbus, OH, US
[job_card.full_time]
[last_updated.last_updated_30] • [promoted]
Customer Service Branch Associate II - Automotive Finishes
The Sherwin-Williams Company • Columbus, OH, United States
[job_card.full_time]
[last_updated.last_updated_variable_hours] • [promoted] • [new]
Customer Service Associate
Variety Stores LLC • Columbus, OH, US
[job_card.full_time]
[last_updated.last_updated_30] • [promoted]
T-Mobile Sales Representative
Connectivity Source | T-Mobile Authorized Retailer at Westfield • Delaware, OH, US
[job_card.full_time]
[last_updated.last_updated_30] • [promoted]
Retail Sales Associate
Feeders Pet Supply • Delaware, OH, US
[job_card.full_time] +1
[last_updated.last_updated_30] • [promoted]
Customer Service Associate Team Leader (Front End Support Assistant Manager)
Whole Foods Market, Inc. • Columbus, OH, United States
[job_card.full_time]
[last_updated.last_updated_variable_days] • [promoted]
Automotive Service Technician
Chesrown Chevrolet GMC • Delaware, OH, US
[job_card.full_time]
[last_updated.last_updated_30] • [promoted]
Service Advisor
Southern Tire Mart at Pilot LLC • Sunbury, OH, US
[job_card.full_time]
[last_updated.last_updated_variable_days] • [promoted]
T-Mobile Sales Representative
Connectivity Source |T-Mobile Authorized Retailer • Circleville, OH, US
[job_card.full_time]
[last_updated.last_updated_30] • [promoted]
Blood Collection Staff-Customer Service
American Red Cross • Delaware, OH, United States
[job_card.full_time]
[last_updated.last_updated_1_day] • [promoted]
Customer Service Associate
Roses Discount Stores • Columbus, OH, United States
[job_card.full_time] +1
[last_updated.last_updated_variable_days] • [promoted]
Control Technician - 2nd Shift - Lockbourne, OH
Bath & Body Works • Commercial Point, OH, United States
[job_card.full_time]
[last_updated.last_updated_30] • [promoted]
Lead Retail Customer Service Associate
FedEx • Westerville, Ohio, US
[job_card.full_time]
[last_updated.last_updated_variable_days]
Customer Service Associate - Temporary
Walgreens • Delaware, OH, US
[job_card.full_time]
[last_updated.last_updated_1_day] • [promoted]
705- Customer Service
Forman Mills • Columbus, OH, United States
[job_card.full_time]
[last_updated.last_updated_variable_days] • [promoted]
Client Partner, Enterprise Sales - Cincinnati, Louisville, Indianapolis
T-Mobile USA, Inc. • , OH, United States
[job_card.full_time] +1
[last_updated.last_updated_30] • [promoted]
Customer Support Associate
VirtualVocations • Columbus, Ohio, United States
[job_card.full_time]
[last_updated.last_updated_30] • [promoted]
Service Technician
OWL Services • Delaware, OH, US
[job_card.temporary]
[last_updated.last_updated_30] • [promoted]