Senior Business Analyst (Charlotte)ScaleOps Search Ltd • Charlotte, NC, US
Senior Business Analyst (Charlotte)
ScaleOps Search Ltd • Charlotte, NC, US
[job_card.variable_days_ago]
[job_preview.job_type]
- [job_card.part_time]
[job_card.job_description]Collaborate with stakeholders to translate business needs into ServiceNow solutions. Lead design, configuration, and implementation of ServiceNow modules (ITSM, ITOM). Drive process improvements and automation opportunities. Act as a trusted advisor on ITIL best practices. Mentor junior consultants and contribute to team growth. 5+ years as a Business Analyst, ideally in ITSM consulting. Strong ServiceNow platform knowledge (Incident, Change, Problem, Service Catalog). ITIL experience; certifications preferred. Excellent communication and stakeholder management skills. ServiceNow certifications (CSA, CAD) and Agile experience desirable Competitive salary + performance bonuses. Comprehensive benefits package. Professional development and certification opportunities. The chance to make an impact from day one.
A leading pure-play ServiceNow consultancy is opening a brand-new office in Charlotte and this is your chance to be part of the founding team. If youre an experienced ServiceNow Business Analyst looking for a role where you can shape processes, influence culture, and grow your specialisms, this is the opportunity youve been waiting for.
Why join?
- Be part of a new office launch and help define how things are done from day one.
- Work with a ServiceNow-focused organization, giving you the chance to deepen your expertise and certifications.
- Hybrid working model : 3 days onsite in Charlotte, 2 days remote.
- Exposure to enterprise-level projects and cutting-edge ServiceNow implementations.
What youll do
What were looking for
Whats on offer
Apply now online for a confidential conversation.
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Charlotte • Charlotte, NC, US
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