Personal Banker

Job Type

Full-time

Description

Established in 1998 in Medford, Oregon, People's Bank of Commerce was formed to provide a community business bank for the southern Oregon area. Since its inception, People's Bank has been providing its customers with superior, responsive and flexible service with a friendly approach. Through conservative solid banking fundamentals and doing right by its customers, employees and community, People's Bank has earned the esteemed reputation as one of the top community banks in Oregon.

We strive to provide a better experience to our customers and a better career experience for our employees. We recognize that our employees are the messenger of our vision and values and are key to our success. We offer a competitive benefits package including salary commensurate with experience, 401k, 401k employer contributions, as well as health, dental, vision and life insurance coverage.

A Personal Banker performs excellent customer service by providing a broad variety of services including opening new accounts, servicing existing accounts, consumer loans and teller transactions. Promotes all bank products through cross selling and actively supports the development of customer relationships. Contributes to the efficient and effective operations of the Branch while upholding the bank's core values, core competencies and customer service standards.

Reports to : Branch Service Officer

Supervises : None

Requirements

DUTIES AND RESPONSIBILITIES :

• Provide friendly, courteous, and professional communication support, including responding to incoming telephone calls, electronic mail, and voice mail.
• Open new accounts plus cross sell other products and services to meet the customer's needs.
• Handles all monetary transactions for customers, (i.e., deposits, withdrawals, loan payments, check cashing, misc.)
• Meet Company "Teller Balancing Requirements" to assure accurate cash handling in the service to our customers and minimize time and effort to locate outages.
• Provide products and services education, assistance, research, support, and problem resolution in a timely manner to customers and employees.
• Adhere to the Bank's CIP, BSA and related security procedures plus all State and Federal regulations to ensure bank compliance in your area of responsibility.
• Uses active listening skills to determine customer needs to sell and cross-sell bank services in the branch and local community by developing rapport with people to establish strong customer relationships.
• Interview's potential consumers, makes quality loan recommendations or loan decisions based on lending authority, prepare all loan documentation and loan follow-up.
• Consistently make productive use of your time, ask for additional assignments or assist others.
• Attend meetings as requested.
• Perform special projects or other duties as assigned.

PERFORMANCE STANDARDS :

Complete maintenance on existing accounts plus check for accuracy.

SKILLS AND ABILITIES REQUIRED :

EDUCATION, TRAINING AND EXPERIENCE :

The above statements are intended to describe the general nature and level or work to be performed. They are not intended to be an all-inclusive listing of all responsibilities, duties and skills required for this position. These job requirements are subject to change to reasonably accommodate qualified disabled individuals.

Those selected must be able to provide proof of legal right to work in this country. Hiring will be subject to criminal history background check, credit check, drug screen and references.

People's Bank of Commerce is an Equal Opportunity Employer of minorities, women, protected veterans, and individuals with disabilities. If you are an individual with a disability and require reasonable accommodation to complete all or part of the application process, please call 541-494-4358 or email hr@peoplesbank.bank.