Channel Account Manager Enablement Program Manager

Channel Account Manager Sales Enablement Manager

Thales is hiring a Channel Account Manager Sales Enablement Manager who's responsible for designing, executing, and continuously improving role-specific enablement programs that help Channel Account Managers (CAMs) and other extended roles (as needed) drive partner-led growth, customer adoption, and long-term value.

The ideal candidate for this role will have previous experience as Account Executive, Account Manager, Customer Success Manager or Enablement Program Manager with a strong track record of executing strategic sales enablement initiatives. This role will partner with both CAM and Channel Marketing leadership to ensure stakeholders have the requisite knowledge, skills, and process expertise they need to exceed their revenue goals. This will include optimizing new hire learning paths, architecting the ongoing enablement calendar, developing programs to drive better sales execution, facilitating training programs, assisting in product rollouts and much more.

Key areas of responsibility include :

• Develop and manage end-to-end enablement programs, including onboarding & continuous education programs, sales documentation, and ongoing comms to ensure your programs stick
• Execute and evaluate program effectiveness to ensure alignment with business objectives
• Act as a domain expert in all things CAM so you can have a meaningful impact on strategic decision making
• Partner with leadership and key stakeholders across Product Marketing, Sales Ops, Partner Org, and others to execute and evaluate program effectiveness to ensure alignment with business objectives
• Align stakeholders and collaborate with the broader Global Sales Enablement (GSE) team to execute strategies and manage cross-functional initiatives
• Facilitate sales skills training, including negotiation, multi-threading, business planning, objection handling, and more
• Coach CAMs on sales skills, processes, and new rollouts, ensuring effective knowledge transfer
• Oversee multiple enablement projects, ensuring timely execution and alignment with strategic goals
• Thrive in fast-paced, highly ambiguous environments and get projects to completion
• Coordinate with cross-functional teams to deliver strategic initiatives
• Review and analyze data to inform enablement recommendations based on business gaps
• Develop key performance metrics that effectively measure the success of enablement programs
• Interpret key performance metrics to identify opportunities for impact and ensure rapid CAM ramp-up and effectiveness
• Create and update onboarding content for new CAMs, ensuring relevance and accessibility
• Develop documentation and reference materials to support CAM teams in quickly finding and adopting sales content

Minimum qualifications include :

Applicants must be legally authorized to work in the United States for any employer at the time of hire. This position is not eligible for visa sponsorship or for assuming sponsorship of an employment visa now or in the future.

If you're excited about working with Thales, but not meeting the requirements for this position, we encourage you to join our Talent Community!

Thales provides an extensive benefits program for all full-time employees working 30 or more hours per week and their eligible dependents, including the following :