Veterinary Technical Content Specialist

A company is looking for a Technical Content Specialist to support the Customer Support Team through the creation and management of technical information.

Key Responsibilities

Oversee the curation and management of knowledge content, including manuals and procedures

Collaborate with IT to maintain the Customer Support Knowledge Database and conduct regular audits

Develop strategies for continuous improvement in knowledge management and facilitate training for new hires

Required Qualifications

Experience as a veterinary technician is required

Minimum 2 years of experience as a trainer or technical writer is preferred

Minimum 2 years managing a Content Management System (CMS) or Knowledge Management System is preferred

Bachelor's Degree is preferred

Ability to perform self-directed work in an organized and accountable manner