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Regional Director of Care and Compliance
Regional Director of Care and ComplianceCaregiver • Carrollton, TX, United States
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Regional Director of Care and Compliance

Regional Director of Care and Compliance

Caregiver • Carrollton, TX, United States
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  • [job_card.full_time]
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Caregiver is a leading Texas-based provider of services to adults with intellectual and developmental disabilities (IDD) that supports clients with the design, delivery, and management or personalized treatment plans in order to help them lead their best lives. We are looking for a Regional Director to join our team!

Why join Caregiver?

Fulfilling work

Our mission is to enable people with intellectual and developmental disabilities to lead their unique lives with dignity, independence, and inclusion. We are committed to creating a world-class experience for the individuals we serve.

Family Culture

Inspired by the company’s founders more than 30 years ago, we work hard to keep that “family feel” across each of our locations. We want to be your home away from home.

Professional Growth Opportunities

95% of our organizational leaders started as direct care professionals. By taking a proactive approach in our employee’s growth and professional development, we mitigate employee turnover, increase employee satisfaction, and drive productivity.

Benefits :

  • NO CREDIT CHECK bank accounts to all employees with cash advance opportunities.
  • $10,000 in tuition reimbursement annually for full-time eligible employees.
  • $10,000 in life insurance for all employees at no cost.
  • Medical, Dental, Vision, Voluntary Life Insurance
  • 401K

For more information on our organization, please visit our website

The Regional Director is responsible for overseeing all aspects of the business within assigned area, including financial planning, operational efficiency, people managing, directing, coordinating, organizing, and implementing the systems, processes and programs needed to provide services to individuals served ensuring services meet State licensing standards and contract obligations, level of service and program model.

Essential Responsibilities / Job Duties

  • Provides oversight and leadership necessary to meet / exceed defined revenue and profitability targets and other KPIs such as highest quality of care, client satisfaction, labor management, growth census and more
  • Reviews and interprets business intelligence and uses the data to make sound business decisions
  • Resolves client / guardian concerns / issues with agility and professionalism
  • Develops and maintains a positive relationship with the LIDDAs and other state / regulatory officials
  • Responsible for labor and expense management
  • Prepares monthly billing reviews to ensure accuracy and complete billing
  • Responsible for survey preparedness and state compliance
  • Responsible for marketing Caregiver programs to the community
  • Works with Regional Director on strategic planning and census growth
  • Responsible for interviewing, hiring, coaching, and assessing and developing talent
  • Ensures compliance with federal, state, and local employment laws
  • Audits service delivery notes and day habilitation notes
  • Tracks services and reviews documentation of service providers
  • Oversees purchase of adaptive aids and necessary home modifications
  • Reviews individual utilization sheets for over / under utilization; adjusts as necessary
  • Coordinates Life Safety and Fire Marshal inspections as well as compliance with local ordinances
  • Coordinates and is a member of all required committees such as Specially Constituted Committee, Human Rights Committee, and Consumer Advisory Committee
  • Holds employees accountable for completing work assignments timely and accurately
  • Perform all other job duties as assigned

    • Qualifications

  • Bachelor’s degree in Human Services, Business, or related field; Master’s preferred.
  • 5+ years of leadership experience overseeing multi-site operations or programs.
  • Proven ability to manage budgets, compliance, and staff performance.
  • Skilled in developing managers, improving processes, and driving results.
  • Passion for serving individuals with intellectual and developmental disabilities.
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