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Collections Specialist - On Site
Collections Specialist - On SiteAnticimex Carolinas • Matthews, NC, US
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Collections Specialist - On Site

Collections Specialist - On Site

Anticimex Carolinas • Matthews, NC, US
[job_card.30_days_ago]
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  • [job_card.full_time]
[job_card.job_description]

Job Description

Job Description

Competitive Compensation – Impressive Benefits – Potential for Growth – Work/Life Balance
Now hiring in Matthews, Charlotte, and Mint Hill areas!

Killingsworth Environmental is much more than a pest control company. We are a team of professionals committed to providing quality pest control solutions, safe treatment options, and we want you! We are seeking a full-time Collections Specialist to join our growing team.

Principal Responsibilities

  • Provide stellar customer service from the greeting to the conclusion of the call.
  • Displays warm greeting, shows empathy, demonstrates a sense of urgency appropriately to customers.
  • Contact clients to discuss their overdue payments.
  • Ensure debt reclamation efforts are performed in a manner consistent with all pertinent regulations and company policies.
  • Manage delinquent accounts for debt collection efforts.
  • Resolving overdue bills and collecting payments from the individuals or businesses responsible for the debt.
  • Help customers understand their account ensuring satisfaction.
  • Monitor and respond to customer emails.
  • Utilize Pestpac consistent with AXC standards placing notes in accounts to document collection efforts.
  • Forward call for cash payments that are received to the Customer Service Center.
  • Document and escalate infractions reported by our customers.
  • Comply with all company policies and procedures with all employees.
  • Encourage and foster a harmonious workplace with a positive attitude.
  • Collaborate with team members as needed.
  • Maintain acceptable attendance and tardiness records.
  • Other duties as assigned

Preferred Qualifications:

  • Exceptional verbal and written communication skills
  • Committed to accuracy
  • Ability to demonstrate flexibility when needed
  • Ability to work effectively in PestPac
  • Exceptional customer service disposition

What we offer:

  • Competitive wages
  • Complete Health Care Package with Employer Contributions
  • Free Life Insurance
  • 401K with Employer Matching
  • Paid Time Off
  • Paid Holidays
  • Advancement Opportunities for people with the right attitude (we are growing!)
  • Paid Training
  • Employee referral bonus

EOE



Job Posted by ApplicantPro
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Collections Specialist - On Site • Matthews, NC, US

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