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Quality Assurance Specialist
Quality Assurance SpecialistJetpack Shipping • Akron, OH, USA
Quality Assurance Specialist

Quality Assurance Specialist

Jetpack Shipping • Akron, OH, USA
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Quality Assurance Specialist – Manufacturing (Supplements)

Monday - Friday - 2nd Shift : 10 : 00 a.m. – 6 : 30 p.m.

About the Role

As a Quality Assurance Specialist at Jetpack Shipping, you will play a critical role in ensuring the

safety, consistency, and compliance of our supplement manufacturing operations. You will

oversee quality control processes, maintain documentation for regulatory compliance, and partner

with production teams to uphold the highest manufacturing standards. This position requires a

strong eye for detail, excellent organizational skills, and deep knowledge of FDA cGMP

regulations specific to dietary supplements.

Key Responsibilities

Quality Control & Auditing

  • Conduct routine inspections of raw materials, in-process production, and finished goods.
  • Perform line checks and verification of manufacturing and packaging processes.
  • Audit batch records and verify compliance with Good Manufacturing Practices(GMP).

Compliance & Documentation

  • Maintain accurate and complete records in accordance with FDA, USDA, and other regulatory standards.
  • Assist in preparing for regulatory audits and respond to compliance inquiries.
  • Ensure proper labeling and packaging compliance for supplement products.

    • Testing & Analysis

  • Collaborate with laboratory teams for product testing and verification of quality standards.
  • Review Certificates of Analysis (COAs) for raw materials and finished products.
  • Investigate and document non-conformances and deviations.

    • Continuous Improvement

  • Identify process improvements to enhance product quality and manufacturing efficiency.
  • Support the implementation of corrective and preventive actions (CAPA).
  • Provide training to production staff on quality and compliance standards.

    • Qualifications

  • Bachelor's degree in quality assurance, Food Science, Chemistry, Biology, or related field (or equivalent experience).
  • 2+ years of experience in quality assurance or quality control, preferably in supplements, nutraceuticals, or food / beverage manufacturing.
  • Strong knowledge of FDA cGMP regulations (21 CFR Part 111) and other relevant quality standards.
  • Experience with batch record review, audits, and regulatory inspections.
  • Strong problem-solving skills and attention to detail.
  • Excellent communication and collaboration abilities.

    • Preferred Skills

  • Familiarity with ISO 9001, HACCP, and / or NSF certification standards.
  • Experience with ERP systems and electronic quality management systems (eQMS).
  • Previous experience in shipping, logistics, or packaging operations for regulated products.

    • Abilities / Skills / Knowledge Requirements :

  • Previous shipping, warehouse, or fulfillment experience preferred.
  • Ability to read and follow instructions accurately.
  • Strong attention to detail with an organized and quality-focused mindset.
  • Ability to work effectively in a team environment.
  • Basic math, reading, and communication skills.
  • Ability to stand and walk for long periods, reach overhead, climb ladders, and lift up to 30–50 lbs occasionally.
  • Flexibility to work in a fast-paced environment and adapt to changing priorities.
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    Quality Assurance Specialist • Akron, OH, USA

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